Add/Remove programs -> Windows Setup tab is empty, i mean blank

here is my problem:
i have windows 98Se. when i start "control panel" and ater that "Add/Remove programs" and chose the "Windows Setup" the list is blank, i mean empty.
can someone help me to solve this problem? it looks like this:



if you know what to do, please post a reply.

 

Hi, If you have the Windows 98 CD or the install files somewhere, I would run
setup.exe again. You will not lose any of your personal files and the re-install
should correct the files in Windows 98 that seem to have got lost.
I suspect it is a registry problem, so an alternative would be to see if you
have a registry copy dated before the problem started.
regards
PS I cannot connect to the posted link - can any board members ?

 

Just so merlin doesn't think he's all alone, it doesn't work for me either.

 

I cannot view that posted link either.

At any rate, Zigi, at the run command type "sfc" w/out the quotes.

 

Hi Zander + Maverick - after Christer's post I garbaged the PC.
Thanks for the responses - my wife rescued the PC again as you see ...
Maverick, do not see that sfc can be much help with the problem as the
backup is probably wrong as well. New install is my bet.
Zander my error message is about the same as yours from the posted url.
regards

 

In this case, the system file checker would simply checks for any corrupt or missing system files and if it found any, it would prompt the user for the Win98 CD. It doesn't work off the registry backup.

I would not doubt if this problem was caused by some sort of a virus or malicious spyware. Zigi, do you have all your virus definitions upto date? If so, then run a full system scan.

 

i have the win98se intall cd.i will try to reinstall the windows. but the problem that i have some inportant options and files but if there is no other option i will do the reinstall.

i tried the sfc and it said : setupx.dll and capi2032.dll is corupted. i replaced them, now sfc finds no problems, but the Windows Setup Tab is still empty.

about the virus definitions i am not sure i uninstalled norton antivirus 2003, maybe it caused the problem.

here is the link for the picture:

http://www33.brinkster.com/zigistar/anterna/problem.htm

 

As I mentioned earlier, you will not lose any personal files you added.
What exactly do you mean by "important options" ?
regards

 

There is some very important steps missing here. If you wish to re-install Windows WITHOUT LOSING ANYTHING YOU MUST:

1-Make sure any Antivirus program and Firewall is shut down so that they do not startup at bootup.

2-Boot the machine from a power off state DIRECTLY TO the 98 Startup disk. If you boot from the HD Windows will ( or at least may ) if not watched create a NEW Windows folder ( ie: Window001. ) and WILL NOT pick up any existing programs/data etc.

3-Run setup from the Win98 folder on the CD.

4-WATCH CAREFULLY so that windows is re-installed into the EXISTING FOLDER. When booting directly to the floppy this is not usually a problem but should be watched anyway.

It is usually better to also set the Video back to standard VGA.

BillyBob

 

everything is ok, i tryed to make a system registri restore with System Mechanik. and everything appeared!

thank's a lot, for your tipps

 

Glad to read that all is well without a Windows re-install.

BillyBob