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IE7 problem

Discussion in 'Internet Explorer & Microsoft Edge' started by rutland, 2010/04/14.

  1. 2010/04/14
    rutland

    rutland Inactive Thread Starter

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    A friend had his computer invaded by grandchildren causing many problems! I have solved most of them, but I am left with one. When loading IE7, a window opens with part of the screen content one would expect, but it then disappears. I went on to the Microsoft site using Chrome) and downloaded the installation file and re-installed IE7, but no improvement. Any ideas please. He has Windows XP 3
     
    Last edited: 2010/04/14
    rutland,
    #1
  2. 2010/04/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
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  4. 2010/04/15
    rutland

    rutland Inactive Thread Starter

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    Ie7

    I did do that, but the broadband software on the machine does not like IE8!!!!
     
    rutland,
    #3
  5. 2010/04/15
    TonyT

    TonyT SuperGeek Staff

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    Installing IE8 bwon't solve anything.
    If kids were on computer then more than likely the computer got infected with some sort of malware. That would be the first thing I'd check for. Post a thread in the Removing Malware forum here.
     
    TonyT,
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