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Every time I try to use my IE browser it hangs up and stops responding. Often the very moment it loads.
I just bought my computer in January 2008, but I've had this problem from day 1, and I have simply made Firefox
my default browser to avoid it. But since some pages simply do work best with
IE 7, I would like to be able to load and use it now and then without problems.
Does anyone have any suggestions?
Thank you,
Sandie
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Yes, I have the add-on and I use it. But for some reason it does not always work on some of the Microwave web pages. I have tried several times and did not succeed.
Some of these nuisances can be corrected by running a simple .bat file to unregister and re-register .dll's, which are often the culprit.
Turn off UAC and run as administrator--see if IE works, then turn UAC back on, restart.
If you need instruction, let me know.
Here's the .bat:
@echo off
REM - IEReg.bat v 1.8
REM - To manually re-register IE, Shell, Crypto, BITs, WinHTTP, AU, ARP, MSXML related dlls.
REM - Revision History
REM - V1.0 jimhank, jarrettr - Creation of Batch file
REM - v1.1 gregco - Updated 08/28/03 to include the Digital Signing and Cryptographic Provider dlls
REM - v1.2 gregco - Updated 04/02/05 to include Add Remove Programs Registration, Help Center, Network Properties Shell
REM - v1.3 gregco - Updated 04/11/05 to include AU (Automatic Updates) client related dlls
REM - v1.4 shainw, gregco - Updated 06/12/06 to include BITS, WINTTP, WSUS related dlls
REM - v1.5 gregco - Updated 05/23/07 to include more WINTTP WSUS MSXML related dlls
REM - v1.6 gregco - Updated 07/07/07 to include more AU (Automatic Updates) client related dlls
REM - v1.7 gregco - Updated 11/01/07 to include /i option for Shell32.dll registration.
REM - v1.8 gregco - Updated 12/11/07 to include msjava.dll registration.
REM - v1.9 gregco - Updated 05/26/08 to include VISTA/2008 UAC Check, Sidebar Dlls.
:UACCheck
::::::::: Vista UAC TEST and Detection ::::::::::::
%systemroot%\system32\Whoami.exe /priv | find "SeTakeOwnershipPrivilege" >nul && GOTO RUNIT
:VistaAdminAlert
cls
Echo
Echo IEREG.BAT 1.9 [VISTA/2008 SERVER: Administrator Privilege Required!]
Echo =========================================================================== =============
echo.
echo Launch IEREG.BAT as an Administrator by doing the following:
echo.
echo 1. Ensure you are logged on with Administrator privileges
echo 2. Right click IEREG.BAT
echo 3. Choose "Run as administrator" from the context menu
echo.
echo Press any key to exit now
pause > nul
GOTO end
::::::::: Vista UAC TEST and Detection ::::::::::::
:RUNIT
@echo on
rem rundll32.exe advpack.dll /DelNodeRunDLL32 C:\WINNT\System32\dacui.dll
rem rundll32.exe advpack.dll /DelNodeRunDLL32 C:\WINNT\Catroot\icatalog.mdb
rem Regsvr32 setupwbv.dll /s
rem Regsvr32 wininet.dll /s
REM - Restart AU and BITS services
Net start wuauserv > nul
Net Start bits > nul
:END
exit
Copy the entire text into a notepad, save as "all files", call it IE.bat--and save to desktop. Run the .bat as Administrator, and be patient. It may seem to stop, but let it run until the cmd box closes.
Since you have had your computer for less than a year, it should still be on warranty. You should be able to call the Dell and get help over the phone. They can take control by remote and go in and fix the problem for you. This is really cool, and works very well.
I have been doing this for years with Dell, on the very rare occasion that there is a problem. I always buy 3 years hardware and software warranty, and I have needed it once or twice on each of the six Dell computers I have owned.
Hi Pete,
Thank you for your helpful advice. I did as you said, reset IE7, and so far it seems to be working fine for the time being. But that is a huge advance because I could not use it at all before. So removing the add-on thingies must have done the job.
Hi Jabrwky,
Thank you for trying to help me, but I must admit I was so glad that Pete's suggestion worked. I was totally intimadated by what you had there. I didn't have a clue as to how to even begin. I'm sorry, but when it comes to all that kind of detail I am a total babe lost in the woods. But I appreciate your trying to help me, and for that I thank you.
Hi Richardmitnick,
If I could have connected with Dell, I would have done that happily. But I was a total dunce when I purchased my machine. I bought it from Best Buy, the biggest ripoff artists in computer sales. And don't even get me started on their Geek Squad. A 5 year old could probably do better. When I first bought my computer I immediately had problems, with everything. I called Dell, they sent me to Geek Squad. Apparently if you buy from Best Buy then Dell provides no support. You must get all from Best Buy and/or Geek Squad. They were totally useless, and I went back to a live chat with a Dell support guy who told me it sounded like my PC had not been programed properly to start with. He told me to do a full restore. Well, his advice was right. On my brand new Dell of less than a week old I did a complete restore and it has worked perfectly ever since. All but that little glitch with IE7 that happened many months back, and I ignored it because I wasn't using it anyway. Since then the Dell has run great!
Thank you everyone for your help and suggestions. I really appreciate the help.
My experience with Best Buy is that they have a 30 day full refund no questions asked policy. Unless that has changed, keep it in mind for the future. I like Best Buy, but I always ask about the return policy and the price protection policy.
QUOTE: Hi Jabrwky,
Thank you for trying to help me, but I must admit I was so glad that Pete's suggestion worked. I was totally intimadated by what you had there. I didn't have a clue as to how to even begin. I'm sorry, but when it comes to all that kind of detail I am a total babe lost in the woods. But I appreciate your trying to help me, and for that I thank you.
Dear Sandilew,
Sorry you found this intimidating. I'll be glad to send you the .BAT, which opens a .cmd box and repairs a myriad of problems with one click. It restores correct registrations of the dynamic link libraries (.dll's) for IE. Please PM with an email address, and I'll send it.
I agree with you about BestBuy.
If you don't have one, get an uninterruptable power supply (UPS), which conditions and regulates power to your computer. It will improve reliability. Avoid APC--get TrippLite or Belkin.
best regards,
jabrwky
Thank you, but IE is working fine now so I won't need the .BAT file. I have no doubt it could and would be helpful at one point, but knowing me, when the time came I would totally forget I had the file and/or what it's purpose was. So I am better off not having it and then noticing it sitting there one day, wondering "what is this?" and deleting it........LOL Forgive me.