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IE stopped working: Internet Explorer cannot display the webpage

Discussion in 'Internet Explorer & Microsoft Edge' started by noelbase, 2008/10/13.

  1. 2008/10/13
    noelbase

    noelbase Inactive Thread Starter

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    This is an interesting one. Internet Explorer has mysteriously stopped working on this machine. Firefox works great, but no Internet Explorer. The only reason that I even care is that Internet Explorer is better for streaming video.

    I have 2 pcs connected via a router. The internet works great (both Firefox and IE) on the other pc. I ran through each and every option on this link:

    http://support.microsoft.com/kb/926431/en-us

    Rebooting the modem seemed like a good idea, but no help. I did all of the stuff in msconfig, but no such luck. The only moderate amount of success that I did experience was this Internet Explorer did work when I rebooted, hit F8, and started in safe mode. I wasn't sure where to go after that.

    Oh, I also totally uninstalled Internet Explorer and downloaded the latest version (8.0 beta 2). No luck.

    Like I said, Firefox works great, so not the biggest deal, but there are certain applications where Internet Explorer is just a better application.

    Any help is appreciated!

    thanks,
    Noel
     
  2. 2008/10/14
    Arie

    Arie Administrator Administrator Staff

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    What happens if you go to Tools > Manage Add-ons > Enable or Disable Add-ons & disable all Add-ons?

    Another option to try is Tools > Internet Options > Advanced tab & click the Reset button.
     
    Arie,
    #2

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  4. 2008/10/14
    PeteC

    PeteC SuperGeek Staff

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    Have you compared the settings on the two computers? Is the default browser the same on both?

    Have you tried resetting IE on the troublesome computer? ....

    Tools > Internet Options > Advanced > Reset

    The fact that it works in Safe Mode suggests a conflict with a driver somewhere.

    Edit - Arie beat me to it :)
     
  5. 2008/10/14
    noelbase

    noelbase Inactive Thread Starter

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    Guys,

    Thanks for the reply. I totally removed Internet Explorer and installed the new 8.0 Beta version 2. As a result, some of the options are different. When I go to Tools > Manage Add-ons >, there is not a "Enable or Disable Add-ons" option. I searched for anything like it, and under "Toolbars & Extensions ", I have already disabled everything.

    Arie's second suggestion: Tools > Internet Options > Advanced > Reset. I did that a few times now, no such luck.

    Remember: Firefox works great on this pc (it's what I'm typing on now). Gotta be something within Internet Explorer.

    Thanks for the help! i do appreciate it. I am stumped.

    Noel
     
  6. 2008/10/15
    Arie

    Arie Administrator Administrator Staff

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    Just Tools > Manage Add-ons. From there you can click Add-ons & disable them.
     
    Arie,
    #5
  7. 2008/10/16
    noelbase

    noelbase Inactive Thread Starter

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    Ah, got it. I disabled them individually, and now that they are all disabled, it still doesn't work. Any other ideas?

    Thanks,
    Noel
     
  8. 2008/10/17
    gabieke

    gabieke Inactive

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    hey , try this : start - run - typ : %systemroot% ( or %windir % ) look for the map inf open it , look for IE ( you wil have IE 6 - 7 - 8 ) richt clik on the file , chose repair , maiby you will be askend for cd support
     
  9. 2008/10/17
    noelbase

    noelbase Inactive Thread Starter

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    huh? I followed step #1. start - run - typ : %systemroot%. When I get there, I don't see anything called "map.inf" or map or anything along those lines.

    What should I be looking for?
     
  10. 2008/10/18
    gabieke

    gabieke Inactive

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    sorry I did not called "map.inf " its cals 'inf ' in a lichter color , if you have IE8 , you will see ' ie8 ' when opening systemroot and then richt click and reinstal or repair
     
  11. 2008/10/18
    Arie

    Arie Administrator Administrator Staff

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    Did you try Tools > Internet Options > Advanced > Reset?
     
  12. 2008/10/18
    noelbase

    noelbase Inactive Thread Starter

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    Arie,

    Tried that, still no luck.
     
  13. 2008/10/19
    BTM

    BTM Inactive

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    I have the same exact problem. I have tried everything you guys have suggested, and no luck. I also have 2 pc's that have had IE go from working great to now not being able to load any websites.
    1. I can access AOL, and I can use get on any website using AOL.

    2. I installed FireFox, and like above I can use it with no problem.

    3. I had Norton 360, plus Trend Micro installed, and I deleted both of them after all of this started, and I now have AVG8 installed, and that helped nothing at all, but lighten my wallet by 75.00. AVG 8 found no errors, go figure.

    4. I did have OEM Windows XP Professional with Service Pack 2 on the one computer, but a geek friend of mine said to delete this version and start over with XP Service Pack 1, which I did, but that did nothing to help either.

    5. He said maybe it was AOL 9.1, and told me to unistall all of my AOL off of my system, and then reboot, which I did, and I still have the same problem.

    6. I use IE7 everyday, well that is until now, and I need it to work because I design and maintain websites for many clients, so this is a pressing issue, and from what I am reading on this forum I'm not alone in this problem.

    7. I have tried with no success also everything Arie, and PeteC have suggested above, but non of them have helped.

    8. I also tried at one point to install IE 8 after I uninstalled IE7, and that didn't work, and now I cannot get IE7 to fully install without getting an error.

    9. I have not made any changes on my 2nd computer, I have done all of these tests on my computer, and yes I have saved everything I can on backups that I can.

    Any help or new idea's? Thanks, BTM PS, I cannot use spell check, since it is an IE tool, so I have mispelled words I am very sorry.
     
    BTM,
    #12
  14. 2008/10/19
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  15. 2008/10/19
    BTM

    BTM Inactive

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    Evan, I downloaded it and hoped it would work, but after the reboot I still show the following when I try to open IE7:

    The page cannot be displayed
    The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

    --------------------------------------------------------------------------------

    Please try the following:

    Click the Refresh button, or try again later.

    If you typed the page address in the Address bar, make sure that it is spelled correctly.

    To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
    If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
    If you would like Windows to try and discover them,
    click Detect Network Settings
    Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
    If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
    Click the Back button to try another link.

    Cannot find server or DNS Error
    Internet Explorer

    Thanks for your help, if you have any other idea's let me know. Thanks again, BTM
     
    BTM,
    #14
  16. 2008/10/19
    BTM

    BTM Inactive

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    Evan, thanks for the link, I did try it, downloaded it and rebooted, but no luck, still showing the website cannot be displayed when I open IE7. Any other thoughts? Thanks, BTM
     
    BTM,
    #15
  17. 2008/10/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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