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Cannot remove damaged ActiveX control

Discussion in 'Internet Explorer & Microsoft Edge' started by Maini, 2008/04/01.

  1. 2008/04/01
    Maini

    Maini Inactive Thread Starter

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    Hi all,

    I downloaded some music from the Internet (legally, ofcourse :)), and found out that I needed some security component to play the file. I was redirected to the following site from Microsoft:
    http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html

    The little yellow security line popped up, and I selected "install ". Nothing really happened, so I pressed the Upgrade button on the webpage. It returned an error. Oh well, I refreshed te website only to find out that the yellow security line did not pop up. I figured that the activeX control was already installed but I still couldn't upgrade.

    After a little googling I found out how to delete a corrupted or unwanted ActiveX control. Goto root:\Windows\Downloaded Program Files\, right click and select delete. So I did. However, I can only select "Properties" and nothing else. And when I click the "dependence "-tab (in Propeties) it says damaged.

    So my question is: how can I delete or reinstall this ActiveX control?

    Thanks in advance!
    Regards,
    Maini
     
  2. 2008/04/02
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  4. 2008/04/02
    Maini

    Maini Inactive Thread Starter

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    Hi Neil,

    When I went to bed yesterday I realized that I had forgotten to tell you, that I was using Windows Vista. I just found out how to delete the ActiveX object. The guide you posted (which I already had read) does not apply to Vista.
    I'm sorry about my mistake. Thanks for your time :)

    Regards,
    Maini
     
  5. 2008/04/07
    radiogold

    radiogold Inactive

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    sometimes when you can't access a file, or can't remove it, is because windows is using it.

    Try rebooting your computer in safe mode and try again.
     
  6. 2008/04/07
    Maini

    Maini Inactive Thread Starter

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    Thanks, but I have already solved the problem :)
     

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