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My son has had a problem reading his mail in outlook express. It comes in, but when he opens it, it is blank.
I was thinking I'd do a repair, but he can't locate his WinXP CD. Okay, should I uninstall outlook express 6 and download a new version from Microsoft, and if so what is there to the uninstall.
Thanks
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Before you do this it would be wise to check for viruses, trojans, adware and malware.
Via Quicklinks in my sig download and update Spybot, Ad-aware (configure as shown here), run both and delete all they find - those marked in green are safe to delete in Spybot.
I assume you have antivirus with the latest definitions loaded - to be on the safe side run an online antivirus scan from Housecall (see Quicklinks) and check that you have the XP firewall active at the very least or a third party firewall.
If all these come up clean - you will undoubtedly find some adware, etc and the problem is not resolved then go for the repair option.
BTW - if your son sends himself an email with some text in the message body is this received blank?
Pete C.
I checked my Adaware settings, ran Tojan Scan and virus scan.
My problem may be I have no CD.
I sent email from his machine and body of message was blank.
Shouls I drop some files(dll, exe) from my computer via network to him?
