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Welshjim,
Hi, I'm Lucy's Daughter and I think I might have found what setting she changed. She sent me a frantic email tonight saying that all of her messages in her inbox were showing as attachments. I originally gave her the same answer as you did but I was finally able to duplicate her exact problem. I believe she probably checked the "read" tab and then checked read all messages in plain text.
Anyway, won't know until she gets home- she's gone to dinner and I've spent the whole night trying to find the answer to her problem.
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