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Old 8th September 2011   #1
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"Internet Explorer Script Error" Constantly Popping Up


Hello,

I've got another problem I was hoping the very helpful and intelligent people on this site could help me figure out. I had root kit on my computer late last year and after enlisting the help of people on this board my computer has never run faster.

My current problem is related to a pop-up I keep getting. It always says "Internet Explorer Script Error" on the message bar at the top and then "An error has occurred in the script on this page." Then it proceeds to tell me the Line, Character, Error, Code, and URL regarding the specific error. The information on these lines is always different. Sometimes I get one and then I press "No" to stop running script on the page with no problem. Other times I get about 50 of the pop-ups in a row and it is incredibly annoying.

The information on the "URL:" line leads me to believe the issue is related to the ads on some of the websites I go to are running a weird script that my computer doesn't like. I have a couple of screen shots and if I go to one of those sites where the ad constantly changes I'm sure it would produce more if that is something you need to see. I wasn't sure how to post the screen shots.

I read something online about checking a box in "Internet Options" to "disable script debugging" but when I checked I realized that has always been checked. This issue popped up out of the blue on sites I always visit so I'm hoping it isn't a virus. If I need to run some checks I have all the software from the last time someone on here diagnosed my problem.

Thanks.

Computer: Dell Latitude 610
RAM: 2 GB
Operating System: Windows XP SP 3
Internet Explorer Version: 7.0.5730.11

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Old 8th September 2011   #2
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In the same place you found the "disable script debugging" already checked (Internet Options>Advanced), scroll to “Display a notification about every script error” and uncheck the box beside it, click OK.

See if that sorts it out.

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Old 8th September 2011   #3
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Hi adidaman27. If the above suggestion by Miz doesn't work then I would suggest upgrading to Internet Explorer 8 and seeing if that resolves the problem.

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Old 8th September 2011   #4
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I was optimistic about both of your ideas, but neither seem to work.

I looked at the check boxes in Tools->Internet Options->Advanced and they already reflect the settings you suggested.

I'm also currently running Internet Explorer Version 8.0.6001.18702 and there has been no change.

I've run MalwareBytes a few times since this started and I have yet to find anything. I hope this isn't a virus or something malicious. Any other suggestions??? Do you need screenshots???

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Old 8th September 2011   #5
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There is extensive information in the Microsoft Knowledge Base article, How to troubleshoot script errors in Internet Explorer on Windows-based computers, on the problem.

Hopefully, somewhere in there is the answer to the problem you're having.

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Old 8th September 2011   #6
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Good Article but I haven't found anything yet. I've tried everything on the list with a couple of exceptions.

I don't think I should be running directx 10 on this computer. I don't think it's capable of supporting it and I also can't seem to find where I would go to get it.

My Anti-virus on this machine is Symantec Antivirus Corporate Edition and I can't find where it tells me if it's blocking java and activex or if it's scanning temporary internet files.

I turned off the Anti-virus active protection for a few minutes and the errors seemed to stop. I turned it back on and opened another instance of IE and it started going nuts with the script errors again(worse than before). If I closed a tab it would keep re-opening it until I picked "Yes or No" on the script error.

Any suggestions on how to further this fix without having to disable my Virus Protection at all times?

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Old 8th September 2011   #7
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I've never used Symantec (Norton) products so I can't help you there other than refer you to this Symantec page which might have some useful information.

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Old 9th September 2011   #8
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I tried it again this morning and now removing virus protection has no effect on the errors. I'm getting the same exact ones.

I'm very appreciative of all the help and suggestions, but the frequency of these errors and my frustration with them are both becoming greater.

Is the best option just to get another web browser? My hesitation there is that we have web based programs where I work that only run in Internet Explorer. Even the IE plug-ins for other browsers like Chrome don't work right. Thoughts?

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Old 9th September 2011   #9
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Have you tried running Internet Explorer without add-ons? One of them may be the problem.

To do that, go to Accessories on the Start Menu and there should be a shortcut there for "Internet Explorer (no add-ons)." With that running, try some of the sites giving you the errors.

If that works, close that IE and open it again with the shortcut you normally use. Then disable all add-ons, then re-enable them one at a time, checking a site after each, to see if you can identify the one giving you trouble.

If that doesn't work, download Firefox or some alternate browser that is not a version of IE and try it out on the problem sites.

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Old 9th September 2011   #10
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I don't want to jinx it, but I think you may have figured it out Miz.

I don't usually let other people use my computer, but a few weeks ago someone needed to install some software on my computer so I could work on a project. Apparently that software included a "BHO" that was completely uneccessary. I disabled it and haven't had any issues to this point.

However, I did another virus scan with one of the online scanning tools this site recommends (Panda ActiveScan) and while it hasn't finished it says it found some infected and suspicious files. Do I need to start a new thread in the other forum or do I need to request that this one get moved?

Thanks for all the help.

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Old 9th September 2011   #11
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If the online scanner did find some infections on the computer then you probably can just make a new thread in the Malware and Virus Removal Forum to make sure that your computer is clean.

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Old 9th September 2011   #12
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The issue originally raised in this thread is resloved, pursue the malware issue here .....

Please mark your thread as 'Resolved'.

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It is considered courteous to post a reply if you have been able to resolve your problem, or received an answer to your question. If you were given multiple suggestions/solutions, it is also helpful if you would list the solution that worked for you.

Once you have posted those details, when still looking at your thread, near the top of your thread you'll see Thread Tools. Click the down arrow to expand the drop down menu, at the bottom of it you'll see Mark this thread as solved. Click on it to mark your thread as solved.

If later you find that the problem has returned, and you had previously marked your thread as solved, follow the steps above. Instead 'Mark this thread as solved' you will see that in this case Mark this thread as unsolved is listed.

Please read the User Guide for more information.

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