Windows BBS The Place for Microsoft Windows Support! Windows, Support, Help Site

Go Back   Windows BBS > Other > Hardware
Reload this Page

SMART HDD May Fail

Register FAQDonate Mark Forums Read

Hardware Post any questions related to hardware here.

Register your FREE account to unlock additional features at WindowsBBS.com
Register
Welcome to WindowsBBS.com
Microsoft Windows Support

Mission Statement

WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.

Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.

Discussion Forums
Operating Systems
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Windows 2000 Windows 2000
Windows 95/98/Me/NT Windows 95/98/Me/NT
Internet & Networking
Networking
Internet Explorer
Microsoft Mail
Firefox, Thunderbird
      & SeaMonkey
General Internet
Security
General Security
Malware and Virus
     Removal
Other
Other Software
Hardware
Test Posts
Community
Introductions
General Discussions
Comments
      & Suggestions
News @ WindowsBBS

Forum Sponsor
Image

Reply
Page 1 of 2 1 2
 
LinkBack Thread Tools
Old 7th February 2009   #1
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
SMART HDD May Fail
Every time I boot up this SONY laptop, I get the message - SMART... Failure Predicted - back up and replace HDD. F1 to continue.
(it has a WD 120 gig. WD1200VE)

I have downloaded from the western digital site, the WD DIAG program (iso) I burn it to CD using my desktop pc, I boot up the laptop with it, long pause then I get the message - Unable to locate the licence agreement file DLGDIAG.TXT!!! Make sure it is in the same path as DLGDIAG.EXE insert correct cd and strike any key.

The TXT file is there on the cd, but the DLGDIAG.EXE is not, there is a file on the cd named DLGDIAG5.EXE.

I have downloaded the zip file too (with the iso inside) tried burning it now on 4 cd's using 2 different pc's, I get the same error message on all.

Got this laptop at a garage sale so I don't know much about it's history.
Is there any where else I can get this wd diag program, I'd like to see if it can repair it.

I have reformatted this drive with xp cd and tried to install xp but the first time it reboots it does not continue after the smart failure message.
HooT is offline   Reply With Quote
Didn't find the information you thought to find?
Check out these Similar Threads
Old 8th February 2009   #2
Banned
 
Profile:
Join Date: Jan 2009
Posts: 91
Computer Experience:
experienced
aweston has a little shameless behaviour in the past
So replace the drive.. But before that delete the partition off the drive, create a new one, reformat (full format) and then try it. I've seen S.M.A.R.T. errors triggered by corrupted MFTs.
aweston is offline   Reply With Quote
Old 8th February 2009   #3
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
Don't have the money to replace the drive right now.

I deleted the partition, created a new one and formatted, still the same.
A failure may be imminent.
HooT is offline   Reply With Quote
Old 8th February 2009   #4
WindowsBBS Team Member
 
wildfire's Avatar
 
Profile:
Join Date: Apr 2008
Location: Scotland, UK
Posts: 1,799
Computer Experience:
for(i=-1; i<0; i--)
wildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Level

My System

Hi Hoot,

Is this the page you downloaded the software from?

If not try one of the versions there.
wildfire is offline   Reply With Quote
Old 8th February 2009   #5
Banned
 
Profile:
Join Date: Jan 2009
Posts: 91
Computer Experience:
experienced
aweston has a little shameless behaviour in the past
It definitely sounds like it's done then, yes.
aweston is offline   Reply With Quote
Old 8th February 2009   #6
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
Quote:
Originally Posted by wildfire View Post
Hi Hoot,

Is this the page you downloaded the software from?

If not try one of the versions there.
yes, that is where I got it from.
I got the Data Lifeguard Diagnostic for DOS (CD)
HooT is offline   Reply With Quote
Old 8th February 2009   #7
WindowsBBS Team Member
 
wildfire's Avatar
 
Profile:
Join Date: Apr 2008
Location: Scotland, UK
Posts: 1,799
Computer Experience:
for(i=-1; i<0; i--)
wildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Level

My System

Is the Floppy (or even Windows) version not an option?
wildfire is offline   Reply With Quote
Old 8th February 2009   #8
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
No, it has no floppy drive and I can't get xp to finish installing.
HooT is offline   Reply With Quote
Old 8th February 2009   #9
WindowsBBS Team Member
 
wildfire's Avatar
 
Profile:
Join Date: Apr 2008
Location: Scotland, UK
Posts: 1,799
Computer Experience:
for(i=-1; i<0; i--)
wildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Level

My System

What errors do you get with the Windows Install, there may be other problems with your system if two CD's are failing.

Before investing in a new HD can you test the existing one in another computer/laptop?

Or better yet, try a Linux Live Distro, if your machine can boot with that then we can say it's a HD problem rather than a MB problem.
wildfire is offline   Reply With Quote
Old 8th February 2009   #10
Staff
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 6,707
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level
If you go into the BIOS/startup configuration setting, there should be an option to disable SMART.

On the download page for Lifeguard, further down the page there are instructions for installing (making the boot disk). Let me know if you need further help, we could search at the WD support website.

Matt
mattman is offline   Reply With Quote
Old 8th February 2009   #11
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
Quote:
Originally Posted by wildfire View Post
What errors do you get with the Windows Install, there may be other problems with your system if two CD's are failing.

Before investing in a new HD can you test the existing one in another computer/laptop?

Or better yet, try a Linux Live Distro, if your machine can boot with that then we can say it's a HD problem rather than a MB problem.
I just tried the windows install again, after it reboots the first time it doesn't go any further - Setup cannot create the folder \windows\system32

what is Linux Live Distro?
HooT is offline   Reply With Quote
Old 8th February 2009   #12
WindowsBBS Team Member
 
wildfire's Avatar
 
Profile:
Join Date: Apr 2008
Location: Scotland, UK
Posts: 1,799
Computer Experience:
for(i=-1; i<0; i--)
wildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Level

My System

It's a linux OS that can boot without a hard drive. I was wanting to rule out other issues but I'd say your HD has already failed.

You could try SLAX for testing the rest of the system but it is looking like a new HD is required.
wildfire is offline   Reply With Quote
Old 8th February 2009   #13
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
Quote:
Originally Posted by mattman View Post
If you go into the BIOS/startup configuration setting, there should be an option to disable SMART.

On the download page for Lifeguard, further down the page there are instructions for installing (making the boot disk). Let me know if you need further help, we could search at the WD support website.

Matt
I don't have the option to disable SMART in the bios.
(very few things I can change in the bios)

I don't know how I can burn this iso wrong, when clicking the iso my nero and nti programs open and does it automatically when I click OK.
Is there something I need to change in the burning program?
HooT is offline   Reply With Quote
Old 8th February 2009   #14
WindowsBBS Team Member
 
wildfire's Avatar
 
Profile:
Join Date: Apr 2008
Location: Scotland, UK
Posts: 1,799
Computer Experience:
for(i=-1; i<0; i--)
wildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Levelwildfire Reputation Level

My System

Quote:
Originally Posted by HooT View Post
I don't know how I can burn this iso wrong, when clicking the iso my nero and nti programs open and does it automatically when I click OK.
Is there something I need to change in the burning program?
Since you're able to boot from the CD I'd say you were doing it correctly.
wildfire is offline   Reply With Quote
Old 8th February 2009   #15
Senior Member
 
Profile:
Join Date: Aug 2002
Location: Dallas, Texas
Posts: 128
Computer Experience:
Intermediate
HooT Reputation Level
Quote:
Originally Posted by wildfire View Post
It's a linux OS that can boot without a hard drive. I was wanting to rule out other issues but I'd say your HD has already failed.

You could try SLAX for testing the rest of the system but it is looking like a new HD is required.
You don't think the wd diag program can fix it?
HooT is offline   Reply With Quote
Reply
Page 1 of 2 1 2

« Which Processor is powering your PC(s)? | Asus M50vm Heating Issues »
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
hard disk smart fail..... whis Hardware 2 8th January 2007 13:20
is it worth putting 5-yr old HDD into new computer as 2nd HDD? rebecca Hardware 22 11th December 2005 11:04
SATA HDD detecting worries ralfska Hardware 8 19th February 2005 19:29
"Regisrty editing had been disabled by your administrator" Crikerz General Security 39 25th December 2004 05:43
hdd fail? knothed1127 Hardware 1 25th December 2002 14:39


All times are GMT +1. The time now is 00:04.




Advertise - Contact Us - Windows BBS - Archive - Privacy Statement - Top

Advertisements do not imply our endorsement of the product or service advertised.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.3.2
Copyright © 2002 - 2009 WindowsBBS.com. All rights reserved.
Terms of Use, Legal Information & Privacy Policy
[]

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32