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Random Crashes + Blue Screen of Death + Random Freezes
Hi all
My Comp has been doing alot of the following in my topic name for some time but i have had teh crashes happening ALOT, and i was directed here by a guy on another fourm as he said you should be able to help me.
Here is the error i get from my blue screen problem:
and as for the crashes + freezing ill tell you my comp specs:
P4 3.6ghz Prescot - with a thermaltake silent cooler
Asus P5GDC - delux
2 gig of Ammicore Ram ( took 1 gig out to see if that would stop the crashes but no luck )
160gig hdd( ide), 200gig hdd ( sata), 250gig hdd (sata )
7800GT o/c XFX
Dont no if the case will help much but its a thermaltake armor case.
O /S Windows XP with SP2 fully uptodate
Thanks, Snipe44
Last edited by Snipe44; 23rd August 2006 at 16:52.
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ok this is what i came up with...
Opened log file 'c:\debuglog.txt'
Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Comment: 'Dr. Watson generated MiniDump'
Windows XP Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Thu Aug 17 20:54:51.000 2006 (GMT+10)
System Uptime: not available
Process Uptime: 0 days 0:00:04.000
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
...........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1300.1050): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=e8a566f3 ecx=00000001 edx=00000045 esi=0045c4a8 edi=0045c492
eip=0045c4d8 esp=0012ffc0 ebp=0012fc0c iopl=0 nv up ei pl nz ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000212
*** WARNING: Unable to verify checksum for vdj.exe
*** ERROR: Module load completed but symbols could not be loaded for vdj.exe
vdj+0x5c4d8:
0045c4d8 0000 add byte ptr [eax],al ds:0023:00000000=??
0:000> !analyze -v;r;kv;lmtn;.logclose;q
*************************************************************************** ****
* *
* Exception Analysis *
* *
*************************************************************************** ****
The problem appears to be with the file vdj.exe. From a search this seems to be the program Virtual DJ. I would uninstall that program. If you still need it try reinstalling it, but the same problem might occur, in which case you could try find an updated version, checking the maker's website for FAQs/troubleshooting or find another similar program.
If you don't have Virtual DJ, do a search of your harddrive for vdj or vdj.exe. You may need to go Folder Options in the menu of My Computer or Windows Explorer and unhide system files and folders. When you find vdj.exe look at what program folder it is in or if it is in the Windows folder, right-click on it and select Properties, see if you can find the maker there.
The Virtual DJ did not uninstall correctly. Try installing and uninstalling again, OR, if you used the listing in Add or Remove Programs, try looking under the Virtual DJ heading in All Programs, it may have a better uninstaller there.
The VDJ may have corrupted the audio drivers. Find the updated (recommended) drivers for your audio system (or just try reinstalling the current audio drivers).
VDJ may be conflicting with the audio "Contol Panel", this is installed with your audio drivers and you should be able to reinstall it.
There may be a problem in the registry. You could try running a registry cleaner ...but I do not not trust them to only remove unnecessary listings. See if you could identify VDJ (Virtual DJ) items marked as needing to be cleaned.
Matt
Edit: make a note of when the freezes/reboots happen. Is it when a particular piece of hardware is being accessed?
You should be able to log a reboot problem in a similar manner to the way you logged the original problem. Search the Win XP forum for "log" or "logging"...I have not needed to use it with Win XP.
Last edited by mattman; 26th August 2006 at 09:33.
i got a blue screen whilst playing Counter Strike about 10mins ago... so i check the fourms and saw my thread.. and i have deleted Virtual DJ & i did a registery clean to.. so hopefully that pinged it lol
Im still freezing and rebooting to... and it always happens when i play games such as battlefield 2 and Counter Strike Source.... ( only 2 games i mostly play )
So i dont no if that would be causing my computer to overheat or what....
Lets hope the blue screens have finally stopped and thanks once again mattman!
** edit **
Still getting same error for my blue screens to.
Last edited by Snipe44; 27th August 2006 at 15:01.
Sorry Snipe44 , I think I was going to put some thought into this, but ended up getting side-tracked.
What are the differences now? Do you feel this is a different problem or an extension of the original problem.
Have you tried running the logs again? You should be able to get a log/minidump when you get a blue screen, you won't when it freezes (the system has crashed).
If it relates to graphics based programs (example, games) it is HIGHLY likely to be a problem with the graphics system (and maybe drivers in particular).
If you would like to post back with the model of your graphics card, and, if it is a built-in graphics system (part of the motherboard, not an add-in card), the model of your motherboard or computer (like a Dell Dimension XXXX model).
Everest in my signature can help identify your hardware.
Have you changed/upgraded the graphics card or it's drivers?
There are some simple tests using dxdiag. Enter dxdiag at the Run command line. Do the tests under the Display tab.
If the graphics may have it's own heatsink and fan, open the case and check the fan is spinning freely, in fact, because games are quite "strenuous" on the system, check all the fans are spinning freely, including the power supply fan, and there is no build-up of dust in the heatsinks
Matt
Edit: don't hesitate to bump the thread I might put it on the backburner for further thought, then get side-tracked again
Theres the link to the specs of my card. It is factory o/c
I built my own pc so its certainly not a dell lol
i personally think it has gotten worse and is getting worse, and if all else fails ill try reinstalling windows *sighs*.
Ill get the logs for you when i get my blue screen ( shouldnt be to long till i get 1 )
Yea i have previously used Everest before and found it to be a very good program!
everything in the dxdiag came up clear and i ran the graphics test's and they were fine ill get back to you on the dust in my computer as im downloading a patch for a game at the moment.
Test for powersupply came in at 324watts but it didnt have my graphics card in there.
Hi Snipe44,
I would try upgrading or reinstalling drivers before taking an axe to Windows. You could spend a weekend reinstalling everything only to find you are in the same position.
First see if there are updated drivers for your motherboard's chipset, otherwise try (re)installing the chipset drivers from the CD that came with the motherboard. Next the graphics drivers, you should uninstall the current drivers and find a more recent set. I have been to the XFX website before and that time they just linked to the nVidia website, check XFX first though. Put the model number and "drivers" into a Google search. Look through the results for postings in the gaming forums, they will tell you which version of the drivers will be best for your card (recent versions may be more suited to SLI motherboards), usually it is the release a version or two after the release of your graphics chipset.
If the motherboard happens to have built-in graphics as well, you should not try running drivers for that at the same time you have the nVidia drivers installed. Let me know if this is the case.
Uninstall the nVidia graphics drivers in Add/Remove Programs. When you reboot and the hardware wizard runs at startup, click Cancel and then run the nVidia drivers program when you get to the desktop.
Normally I would be more concerned about the graphics drivers, but that VDJ program would be very dependent on the audio drivers, I would guess. Look for updated drivers for the audio or reinstall those that came with the hardware (your motherboard CD if it is built-in).
After that, hopefully you will find it works correctly. Check in Device Manager that there are no problems listed.
Don't be afraid to uninstall and reinstall drivers as long as you have a set available for reinstallation. Almost every time I have installed Win XP I have found that the graphics drivers need removal and reinstallation.
I have uninstalled my graphic drivers reinstalled... still blue screen ( did that last nite ) i found a new update patch for my card installed and blue screen
My mobo doesnt use onboard gfx... either
Now im updating my audio drivers:
Ok there was a update for my C-Media High Definition Audio Device, and that was the only one
I also deleted my sound drivers and reinstalled them and then updated them as above. and using my CD provided with my motherboard.
When you say "deleted" the drivers I suppose you mean uninstalled them in Device Manager. If you feel like another round with them, try booting into Safe Mode, go to Add/Remove programs and check for uninstallers there first, then go to Device Manager and check they are gone, or uninstall them there if they did not have an uninstaller in Add/Remove Programs (you may have done this, but try in Safe Mode next time).
Has anyone mentioned temperatures? You can use Everest in my signature, although reading the temperatures in the BIOS settings will be more accurate. Open the case and check the fan is spinning freely on the graphics card and all other fans as well, including the PSU fan. The nVidia 7800 will be outputting a lot of heat, you will need a good airflow through the case. If you suspect that there is not enough airflow, direct a desk fan into the open case and then try running the games. Check there is no build up of dust in the heatsinks under the fans.
**
i have posted my screen dump above this post, Cheers.
