Windows BBS The Place for Microsoft Windows Support! Windows, Support, Help Site

Go Back   Windows BBS > Other > Hardware

Hardware Post any questions related to hardware here.

Register your FREE account to unlock additional features at WindowsBBS.com
Register
Welcome to WindowsBBS.com
Microsoft Windows Support

Mission Statement

WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.

Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.


Discussion Forums
Operating Systems
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Windows 2000 Windows 2000
Windows 95/98/Me/NT Windows 95/98/Me/NT
Internet & Networking
Networking
Internet Explorer
Microsoft Mail
Firefox, Thunderbird
      & SeaMonkey

General Internet
Security
General Security
Malware and Virus
     Removal

Other
Other Software
Hardware
Test Posts
Community
Introductions
General Discussions
Comments
      & Suggestions

News @ WindowsBBS

Forum Sponsor
 Image

Reply
 
LinkBack Thread Tools
Old 14th July 2006   #1
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


SATA drive not found after BIOS update

I'm struggling desperately - so far unsuccessfully - to get my PC back. My troubles began when I upgraded the BIOS. I got the message that the BIOS upgrade had been successful. Upon rebooting I got a checksum error (which I presume to have been normal), went into BIOS Setup and chose "load setup defaults" as instructed (then immediately went round the loop a second time to restore and save my own BIOS settings - again, as instructed). Upon reboot, checksum error was not repeated. However the PC would no longer boot into WinXP.

My system:- AOpen AK86-L motherboard; VIA K8T800/VT8237 chipset; Sempron 3400+; 512 MB DDR RAM; LG 4020B multi-drive; Creative Audigy2 soundcard. My (only) hard drive has - from the start - been a Samsung SATA drive 160GB with 2 partitions (and no unpartitioned space). Prior to this problem this drive has performed faultlessly. The VIA SATA RAID driver came on a floppy with the motherboard; one has to hit F6 during setup to install it - standard stuff.

In desperation, I resorted to trying to boot from my (slipstreamed) WinXP SP2 CD, which went straight into Setup at the end of which it announced:- "Setup did not find any hard drives installed on your computer" and aborted. MS KB article #321626 says this occurs if "the BIOS doesn't detect the hard disk" (mine does) or if "the hard disk is damaged" or if "a partition that contains the MBR is no longer active". I found this totally inexplicable but I had to do something, so I installed a spare PATA hard drive into this PC. After installing WinXP on this drive (from the same installation CD), the PC booted with this PATA drive as Drive C:/ The Disk Management snap-in displays this as the system drive and my SATA drive as 'Active' (which is why I say above that it isn't damaged). "My Computer" shows the two partitions on my SATA drive (the first of which used to be my boot partition) as 'D:/' and 'E:/' respectively and lists all the files and folders on them. However, not all files on drives D:/ and E:/are accessible from C:/; the 3 partitions don't function in a seamless manner. Anyway, this isn't where I want to be - I want to be where I was before everything went pear-shaped, with just the one (SATA) drive installed and booting normally and all my system and data files accessible as before.

Can anyone please tell me how I can achieve this? Please....?

kosketus is offline   Reply With Quote
Didn't find the information you thought to find?
Check out these Similar Threads
Old 14th July 2006   #2
Geek Member
 
Profile:
Join Date: Jun 2005
Location: Scotland
Posts: 576
Computer Experience:
Intermediate-ish
McTavish Reputation Level


I’m not familiar with your motherboard but perhaps the default bios settings make the IDE channels the boot device and your bios does not then auto search for SATA drives. Check and see if there is an option to make your SATA the first boot hard drive.

Or perhaps there is another specific SATA bios setting that has been reset by the bios upgrade. http://www.rojakpot.com/freebog.aspx

McTavish is offline   Reply With Quote
Old 15th July 2006   #3
Staff
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 7,055
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level


I checked the FAQs at Aopen, they only say that the SATA drive will be listed as SCSI in the boot sequence.

Quote:
Originally Posted by kosketus
The VIA SATA RAID driver came on a floppy with the motherboard; one has to hit F6 during setup to install it - standard stuff.

In desperation, I resorted to trying to boot from my (slipstreamed) WinXP SP2 CD, which went straight into Setup at the end of which it announced:- "Setup did not find any hard drives installed on your computer" and aborted.
You (also) need to use the F6 key during Windows setup. Watch the loading information at the bottom of the screen for the section "Press F6 to install drivers for SCSI Controllers..." Wait till it asks you to put the drivers floppy in the drive.

From the quote above it does not look like you loaded the drivers during Windows setup.

Matt

mattman is offline   Reply With Quote
Old 16th July 2006   #4
WindowsBBS Team Member
 
Rockster2U's Avatar
 
Profile:
Join Date: Apr 2002
Location: Mandeville, LA Katrina's Vacation Spot
Posts: 3,231
Computer Experience:
....
Rockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation Level


Don't panic - not all is lost. When flashing a BIOS it is best to error on the safe side and reset CMOS before trying to boot into your OS. Some mobo mfgs require it, some recommend it and some don't say much about it. To reset CMOS, unplug your computer, open the case, disconnect the 20 or 24 pin power connector from the mobo and locate the 3 pin CMOS header. Remove the jumper from pins 1&2 and place it on pins 2&3, wait a good 10-15 seconds and re-jumper 1&2. Re-connect the ATX power hader to the motherboard and button your case back up. Now, plug it back in and upon re-booting, head back into the BIOS. you will have to find the enable SATA setting and re-configure your other BIOS settings along with resetting the boot order to reflect the SATA drive in the boot sequence. If you also have an IDE drive in that box, it got placed ahead of the SATA drive in the boot sequence - thats a pretty commonplace occurance. McTavish is dead on re: default settings - your SATA drive isn't going to be included with those.

What you have to hope for is that you didn't hose anything trying to boot from your CD and going into setup. You should be alright if you f3'ed out. Lets us know how things end up.


Rockster2U is online now   Reply With Quote
Old 17th July 2006   #5
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


Thanks guys for the suggestions. Some responses:-
The only option in the BIOS is to enable the on-chip SATA controller. This was set to "Enabled" the whole time. I gave the false impression in my post that I had skipped loading the SATA RAID driver - I didn't; in fact I believe I did everything that I've previously done, in the same sequence. Nevertheless (without at that stage any other drive in the machine) I got the message from WinXP setup that it couldn't find any drive and couldn't continue with Setup. The next thing I did was reset the CMOS, which took me around the same loop again and brought me back to exactly the same dead-end. Only then did I install the spare IDE drive, from which the PC booted into WinXP with the IDE drive as C:\

I don't really think I'm getting anywhere. I believe I'm going to have to bite the bullet and format the first partition on my SATA drive (the one that's supposed to have the boot sector on it, that Win setup can't see) and hope that that will enable Win setup to see it again. Although that means I'll have to install all my programs again - as well as a lot of other tiresome bits of housekeeping - if it gets me back to where I intended to be it will be worth it. I only hope that in the process I don't lose access to my data on the second (logical) partition.

Anyway, I'm on holiday now and have promised my wife not to have anything to do with computers for the time being (luckily, she doesn't know I'm writing this!). So it'll be a while before I report progress.

kosketus is offline   Reply With Quote
Old 17th July 2006   #6
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


Quote:
Originally Posted by Rockster2U
What you have to hope for is that you didn't hose anything trying to boot from your CD and going into setup. You should be alright if you f3'ed out. Lets us know how things end up.
I didn't F3 out, because so far as I recall Setup never got to the stage of inviting me to do so - or not at any rate once I had tried to get Setup to install WinXP on the first partition. I hope that makes sense.

kosketus is offline   Reply With Quote
Old 17th July 2006   #7
WindowsBBS Team Member
 
Rockster2U's Avatar
 
Profile:
Join Date: Apr 2002
Location: Mandeville, LA Katrina's Vacation Spot
Posts: 3,231
Computer Experience:
....
Rockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation Level


Now you have me a little confused but if you didn't install a second OS and with the two drives in you were able to boot, albeit with the IDE showing as C:, that would mean (if I interpret it correctly) that your system drive is not C. I've seen this before and its no big deal unless you must have everything orderly and alphabetical. I always install XP with only one drive connected so all the installation folders and the System Volume information stay on just that - one drive. If you do re-install, disconnect your IDE drive and you will also need your SATA controller drivers on a floppy for setup to recognize your drive.


Rockster2U is online now   Reply With Quote
Old 16th August 2006   #8
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


Nose-back-to-grindstone time

I seem to have created a fair bit of confusion. Sorry! I'll try to clarify.

As I see it, the problem is a (to me anyway) totally inexplicable refusal of my machine to boot into Windows after a BIOS upgrade. On my SATA HDD are 2 partitions, the first (my C: drive) with the MBR, plus system files (the second holds my applications and data files). I have no desire to install another HDD in this machine at present. I simply want to run it exactly as before.

When I try to boot into WinXP, the POST routine gets as far as "Boot from CD" (that being 2nd boot device in BIOS setup), then tries and fails to boot from the 3rd boot device (C). Instead, it gives this message:-
"Disk boot failure. Insert system disk and press 'Enter'".
(The RAID controller is shown in POST's PCI devices listing, so evidently POST is "seeing" it).

I don't know what is meant by a "system disk" in this context. All a boot floppy does is take me to the A: prompt and I've no idea where to go from there. If instead I insert my WinXP setup CD (with slipstreamed SP2), this takes me into the Setup routine. Seeing no other alternative, I resigned myself to having to format my C: drive and reinstall Windows. Nothing doing. After copying all the files (including the Serial ATA RAID controller driver) setup reaches the point where Windows is supposed to start loading. At this point the following message appears:
"Setup did not find any hard disk drives installed in your computer. Make sure that any disk-related hardware configuration is correct... Setup cannot continue".

Running Samsung's disk-checking utility gives the disk a clean bill of health. On-chip SATA is enabled in the BIOS and moreover Samsung's disk utility wouldn't even run if the BIOS couldn't detect the disk. So what is there in "the disk-related hardware configuration" that isn't correct?

One final thing. When at an earlier stage (and solely as a means to get into Windows somehow) I installed an IDE disk, with WINXP on it, as master on IDE Channel 1, the machine booted into Windows with this disk as the 'System' partition and my SATA disk's 2 partitions demoted to D: and E: This seemed logical enough; however Windows Disk Management wouldn't allow me to change the status of drives D: or E: nor to make any drive other than C: the 'System' partition instead of C: Impasse.

And what about this? When during Win setup I'm asked to designate the partition on which WinXP is to be installed, setup "sees" my SATA disk, and responds as follows:
"You asked Setup to delete the partition
C: Partition1 (WinXP) [NTFS] 39998 MB on 152626 MB Disk 0 at Id 0 on bus 0 on viasraid [MBR]..."
So why the hell does Setup subsequently fail to find any hard disk drives installed in this computer??? I can't see any rhyme or reason in this.


Last edited by kosketus; 17th August 2006 at 05:36.
kosketus is offline   Reply With Quote
Old 17th August 2006   #9
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


A bit more info. Having been trying again this morning, I've realised that WinXP Setup is now going into an endless loop. After I tell it to format the C partition it does so, copies files, initialises Windows configuration, then tells me it's restarting the computer. Up to this point all has been normal. But upon restarting, instead of continuing with the setup process from the point reached before the restart it begins all over again from the beginning of the process.

This must be a symptom of something. God only knows what

kosketus is offline   Reply With Quote
Old 18th August 2006   #10
WindowsBBS Team Member
 
Rockster2U's Avatar
 
Profile:
Join Date: Apr 2002
Location: Mandeville, LA Katrina's Vacation Spot
Posts: 3,231
Computer Experience:
....
Rockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation Level


Quote:
If you do re-install, disconnect your IDE drive and you will also need your SATA controller drivers on a floppy for setup to recognize your drive.
Still the same comment as 4 weeks ago. You also will probably have to delete your existing partitions on the SATA drive, create a new one or ones and then format. And, if you are worried about your data, put your bootable IDE back in first and copy the stuff over, then disconnect it and follow the above instructions.


Rockster2U is online now   Reply With Quote
Old 18th August 2006   #11
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


Quote:
Originally Posted by Rockster2U
If you do re-install, disconnect your IDE drive and you will also need your SATA controller drivers on a floppy for setup to recognize your drive.
Hi Rockster2U
The problem I now have is that (having already steeled myself to reinstall WinXP on my SATA disk, and having disconnected the PATA disk) WinXP Setup does recognise the SATA drive but doesn't install.

I go through the normal process in what (I believe) is the normal way - including hitting F6/loading VIA Serial ATA RAID controller driver from floppy. Setup displays a list which shows the two partitions on my SATA disk (it describes the SATA disk itself as follows:- "152626 MB Disk 0 at Id 0 on bus 0 on viasraid [MBR]"). I tell Setup to install Windows on the C: partition; Setup asks me if I want to format that partition and I press 'F'; Setup reports formating progress 1 - 100%, and copying files, and initialising Windows configuration, then says it's restarting the computer.

And that's as far as it gets because - having restarted the computer - it doesn't continue with setup. Instead, it starts from the beginning all over again.

kosketus is offline   Reply With Quote
Old 18th August 2006   #12
Staff
 
mattman's Avatar
 
Profile:
Join Date: Jun 2002
Location: Sydney, Aust
Posts: 7,055
Computer Experience:
working backwards
mattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Levelmattman Reputation Level


I've done a quick rescan of this thread. At this point I might ask if the BIOS update was the correct one for your model. If there is any hesitation about the correct model, read the printing from the board itself. Some motherboard manufacturers even specify a "Revision" number for the board. If the suggestions don't work, I would think about reflashing the CMOS. You can backdate a BIOS upgrade, just choose an earlier version AND if you have used a "Beta" upgrade, backdate immediately.

The BIOS upgrade instructions will probably say to set the BIOS settings to "Default" after the flash, did you do this? (Edit: now I see it mentioned several times)

Follow Rockster's suggestions, if you need to reset the partitions, it will be no help to "just" get Windows installed. If the installation section does not go (really) smoothly, it will only get worse when you are running the OS.

You are going to have to start over again from some point. I would suggest the BIOS.

Matt


Last edited by mattman; 18th August 2006 at 10:57.
mattman is offline   Reply With Quote
Old 18th August 2006   #13
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


Quote:
Originally Posted by mattman
I've done a quick rescan of this thread. At this point I might ask if the BIOS update was the correct one for your model. If there is any hesitation about the correct model, read the printing from the board itself. Some motherboard manufacturers even specify a "Revision" number for the board. If the suggestions don't work, I would think about reflashing the CMOS. You can backdate a BIOS upgrade, just choose an earlier version AND if you have used a "Beta" upgrade, backdate immediately.
Hi Matt
I wonder if you've any suggestions how I could reflash? I used EzWinFlash to flash it the first time. It's a utility that comes with the Asus mainboard and can only be operated from within Windows. Their manual says nothing about any alternative method(s).

I've looked on Asus website for a BIOS update version which could be downloaded to a boot floppy so as to be able to run it from DOS and didn't find any. I've emailed the same question to Asus Support but who knows if/when I'll get an answer (Asus Support doesn't seem to enjoy a good reputation - but perhaps they've been maligned).

Edit: I must be getting punchdrunk, the motherboard on this PC is an AOpen, the Asus mb is on another PC. Anyway everything written here still applies - just read 'AOpen' for 'Asus'.

The manual says "EzWinFlash will detect the model name and BIOS version of your motherboard. If you had got the wrong BIOS, you will not be allowed to proceed with the flash steps." I guess this rules out any possibility of my having used anything other than the right update for my BIOS. And no, it's not a beta version.


Last edited by kosketus; 18th August 2006 at 15:03.
kosketus is offline   Reply With Quote
Old 18th August 2006   #14
WindowsBBS Team Member
 
Rockster2U's Avatar
 
Profile:
Join Date: Apr 2002
Location: Mandeville, LA Katrina's Vacation Spot
Posts: 3,231
Computer Experience:
....
Rockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation LevelRockster2U Reputation Level


I'd say your problems may have just gone from bad to worse.
Quote:
My system:- AOpen AK86-L motherboard
Quote:
I used EzWinFlash to flash it the first time. It's a utility that comes with the Asus mainboard and can only be operated from within Windows.... I've looked on Asus website for a BIOS update version which could be downloaded to a boot floppy so as to be able to run it from DOS and didn't find any. I've emailed the same question to Asus Support but who knows if/when I'll get an answer.
I hope this is just an editorial oversight on your part. So what do you have under the hood?


Rockster2U is online now   Reply With Quote
Old 18th August 2006   #15
Senior Member
 
Profile:
Join Date: Dec 2005
Posts: 113
Computer Experience:
intermediate
kosketus Reputation Level


Quote:
Originally Posted by Rockster2U
I'd say your problems may have just gone from bad to worse.


I hope this is just an editorial oversight on your part. So what do you have under the hood?

Hi Matt
Well spotted! Seems like your post has "crossed" with my edit.

kosketus is offline   Reply With Quote



Reply

Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Need some help with a Hijackthis log BillB Malware and Virus Removal 20 11th November 2004 03:18
BIOS Reports faulty Hard Drive mickb Hardware 5 6th April 2004 11:36
2nd hard disk drive not found Peter Dodwell Windows XP 6 18th January 2004 15:01
Attn: Anone familiar with data recovery / reviving old hard drives- HELP STILL NEEDED stelliger Hardware 6 12th December 2003 17:40
BIOS Update - No Computer Now DaveP Hardware 7 12th March 2002 02:14


All times are GMT +1. The time now is 12:32.






Advertisements do not imply our endorsement of the product or service advertised.
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.3.2
Copyright © 2002 - 2009 WindowsBBS.com. All rights reserved.
Terms of Use, Legal Information & Privacy Policy
[]