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Old 13th September 2004   #1
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EZ Trust Anti virus def update

Anyone having trouble getting def updates? I get a "550 No such directory" popup. Manual update also doesn't work.

The latest I have is 5729 and I know 5733 is there.

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Old 13th September 2004   #2
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Yep. Must have server troubles.
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Old 13th September 2004   #3
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Thanks Dave. I'll relax now....
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Old 14th September 2004   #4
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same here, 550 no such folder, log in for manual update sticks in a loop

the talking safe (!) finally led me to a page for v6.1 only (!!) but as it looks though the problem's at their end I'll leave it for a while

I see they offer an upgrade to v6.3; does anyone know if that version avoids the problem, pls? I find Sammy rather hard to understand at the best of times...

best wishes, HJ.

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Old 14th September 2004   #5
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Don't know anything about the upgrade yet Hugh. BTW, it's sure nice to see you on the boards again!
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Old 14th September 2004   #6
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I see they offer an upgrade to v6.3; does anyone know if that version avoids the problem, pls?
I'm running 6.3 and had the same problem this morning. Seems to be working now though.

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Old 14th September 2004   #7
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glad to be back, Dave

...and glad the 550 is them not me - I've been round the login loop in the past when it was down to a setup problem at my end

reckon I'll try the upgrade to v6.3 (backup first) and see how it goes. Quite a while back I "upgraded" and it was a very different product, didn't like it anywhere near as much, far heavier on resources; too much for the dinosaur. But their next "major" upgrade was back to the good old InnoculateIT style UI.

will post back with results later

best wishes, HJ

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Old 14th September 2004   #8
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If you are still using the old version of EZantivirus or EZArmor you can get the updated virus defs here ftp://ftp.cai.com/pub/myeTrust/sigs/10.5
I've been using the new version since it came out in July.

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Old 14th September 2004   #9
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Hi all

autodownload now seems to work again, both v6.1 and (as far as I can tell) v6.3

v6.3 seems OK - a bit different to v6.1, it has extra functionality checking email as well - I got a bit of a surprise when I looked at Kerio

I sent myself the EICAR twice, once in the body of the email, once as an attachment

when the emails arrived, the EICAR in the message body was still there - but the attachment had been replaced with a small text file AntiVirusReport.txt telling me it had removed the "malware"

v6.3.0.9 doesn't seem unduly (?any) heavier on resources

noted:
- the "changes in this version" file says earlier version bug in email virus protection has been fixed.
- I've only downloaded defs the once so far, needed to complete setup and activate the product; but that download was ~2MB (so significantly larger than the aup_*.exe files for v6.1).

best wishes, HJ.

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Old 14th September 2004   #10
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They will be smaller you were just playing catchup with the new install. I use EZarmor 2005, irked me when CA didn't upgrade the firewall for SP2 so I have to edit the boot.ini to use the firewall in startup. I like it way better than the SP2 firewall.
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