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I ran RAV online and am totally embarrassed to tell you how many files it found to be infected w/trogan viruses. It did not clean them. I run Norton anti virus and update regularly. Why doesn't it catch these viruses?
And what would be the best thing to get rid of them? My Trogan Killer program has expired. So I need to find something else to do the job. Any and all help greatly appreciated. Thanks, JBH
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Most trojans these days are added by spyware/adware/malware, and most antivirus programs, although they may recognize them, don't have the reference files to remove them. Many of them can be removed with anti-spyware programs. The two I recommend using are Spybot and Ad-aware. Both are free and available from the links in my signature. Download, install and immediately check for updates. Run Spybot and fix all it finds that is prechecked. Run Ad-aware in full scan mode and delete all it finds. Then do another Rav scan. Check the box to autoclean. If any files are infected and uncleanable, click the report button then copy and paste it here, along with a HijackThis log. You can download HijackThis.exe from here. Save it to a permanent folder (I create a new folder in C:\ named HJT). Open and hit scan, then save log. Once it is saved it will open in notepad. Select all from the edit button, copy and paste the results here. Don't fix anything with it yet!
I already run Adware and Spybot fairly often and keep them updated. I also clean out my temporary internet files and temp files.
I have been trying to keep my computer cleaned up without bothering you guys too much.
Here is my HJT log. I need to put my RAV report on another reply as this is too long a reply with it.
Thanks, JBH
Logfile of HijackThis v1.98.2
Scan saved at 7:41:17 PM, on 8/30/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
WOW! Are you using the current builds of Spybot and Ad-aware? 1.3 and SE, with updated reference files? Do you want to clean this up, or can you easily enough backup data and format? You also have a nasty CoolWebSearch infection.
Ad-aware has a newer build than that. It's now SE. With updated reference files and run in full scan mode, along with running CWShedder and maybe Stinger and/or A², it might not be too bad cleaning up afterwards.
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