Windows BBS The Place for Microsoft Windows Support! Windows, Support, Help Site

Go Back   Windows BBS > Internet & Networking > General Internet

General Internet Post questions about other Web browsers/e-mail apps and other Internet related questions here.

Register your FREE account to unlock additional features at WindowsBBS.com
Register
Welcome to WindowsBBS.com
Microsoft Windows Support

Mission Statement

WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.

Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.


Discussion Forums
Operating Systems
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Windows 2000 Windows 2000
Windows 95/98/Me/NT Windows 95/98/Me/NT
Internet & Networking
Networking
Internet Explorer
Microsoft Mail
Firefox, Thunderbird
      & SeaMonkey

General Internet
Security
General Security
Malware and Virus
     Removal

Other
Other Software
Hardware
Test Posts
Community
Introductions
General Discussions
Comments
      & Suggestions

News @ WindowsBBS

Forum Sponsor
 Image

Reply
 
LinkBack Thread Tools
Old 14th January 2009   #1
Senior Member
 
Profile:
Join Date: Oct 2004
Location: France
Posts: 192
Computer Experience:
intermediate
bg9208 Reputation Level


Intermittent internet problem

I am running XP and have had an ADSL connection for nearly a year now, and after a few teething problems it settled down to be fine.
Recently, sometimes once a week, I lose my connection - this seems to happen a few times on the day in question and not again for a week or so. The problem seems to be with the PC end of the connection, trying the "Repair" connection function has no effect however, restarting the PC gets me back to status quo.
This is not a major problem and I can live with it but I would be interested in trying to solve the problem if anyone can make any suggestions
Oh! And a Happy New Year!
It happened again today and it looked like it was an ethernet problem my end but I unplugged the modem for half hour or so, rebooted the PC and fired up the modem and lo and behold we are om stream again.
Conclusion, it must be my ISP (France Telecom) not the most reliable, who are messing me about.
Just a note to others to give the ISP time to get their act together before jumping to conclusions. I just wonder if there is any way of checking if the problem is my or their end?


Last edited by bg9208; 15th January 2009 at 09:20.
bg9208 is offline   Reply With Quote
Didn't find the information you thought to find?
Check out these Similar Threads
Old 15th January 2009   #2
Staff
 
Steve R Jones's Avatar
 
Profile:
Join Date: Dec 2001
Location: Dallas, TX
Posts: 7,532
Computer Experience:
Experienced
Steve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation Level


When you lose the connections - are the lights on the modem on or off?

When you lose connection, are you activly using the pc or was it sitting idle?

Steve R Jones is offline   Reply With Quote
Old 15th January 2009   #3
Senior Member
 
Profile:
Join Date: Oct 2004
Location: France
Posts: 192
Computer Experience:
intermediate
bg9208 Reputation Level


The lights on the modem are on and it usually when navigating a web site (can be any one) that the connection drops. Usually I can get back on by re-booting.
I had both PC and Modem powered down and off line for 5 hours today after having crashed 5 times in succession. But since powering up this evening, I have been able to get on line and download Kaspersky scan (after 5 aborted attempts) and, at the moment everything seems OK (after 2 hours) touch wood!
I bought a spare Ethernet card today just in case.

bg9208 is offline   Reply With Quote
Old 19th January 2009   #4
Senior Member
 
Profile:
Join Date: Oct 2004
Location: France
Posts: 192
Computer Experience:
intermediate
bg9208 Reputation Level


Intermittent Internet connection 2

The problem, which started a week or so ago now definitely appears to be a software one, probably a malware corruption of TCP/IP.
Afetr a re-boot I have connectivity for a while. Running the windows "Repair" utility the message is " windows is unable to repair" see your network manager".
Running netsh winsock reset, I can connect for a while. Running ipconfig release, empties IP numbers to zero but running ipconfig renew seems to have no effect. WinsockXPfix.exe also gets a few minutes of connection after reboot.
It seems that after reboot a valid IP address exists but this seems to disappear after a few minutes.
As I am still to obtain a stable connection all the time by Wifi link with my laptop but this is slower and less convenient, and able to get limited connectivity on my PC which makes me think that my Etehrnet link is OK, I can only conclude a software probvlem.
Any suggestions or help would be gratefully received.

Running Ubuntu Linux on the same machine reveals exactly the same problem. I seem to be able to do things like reading emails but trying to update drivers, run Kaspersky scans or download files means that I lose connectivity after about 30 seconds.


Last edited by bg9208; 20th January 2009 at 12:54. Reason: More information
bg9208 is offline   Reply With Quote
Old 21st January 2009   #5
Senior Member
 
Profile:
Join Date: Oct 2004
Location: France
Posts: 192
Computer Experience:
intermediate
bg9208 Reputation Level


Quote:
Originally Posted by bg9208 View Post
The problem, which started a week or so ago now definitely appears to be a software one, probably a malware corruption of TCP/IP.
Afetr a re-boot I have connectivity for a while. Running the windows "Repair" utility the message is " windows is unable to repair" see your network manager".
Running netsh winsock reset, I can connect for a while. Running ipconfig release, empties IP numbers to zero but running ipconfig renew seems to have no effect. WinsockXPfix.exe also gets a few minutes of connection after reboot.
It seems that after reboot a valid IP address exists but this seems to disappear after a few minutes.
As I am still to obtain a stable connection all the time by Wifi link with my laptop but this is slower and less convenient, and able to get limited connectivity on my PC which makes me think that my Etehrnet link is OK, I can only conclude a software probvlem.
Any suggestions or help would be gratefully received.

Running Ubuntu Linux on the same machine reveals exactly the same problem. I seem to be able to do things like reading emails but trying to update drivers, run Kaspersky scans or download files means that I lose connectivity after about 30 seconds.
.
The situation now seems to be deteriorating. Lost internet access this morning with a message Launcher.exe has a problem, debug or close, after doing either I was still unable to get connection software to run. In an attempte to circumvent the problem, I tried to Uninstall usung uninstall software app. but it just froze. Running Revo uninstaller seemed to do the job. Tried re-installing softyware but would not complete the installatiuon (froze).
There seem to be about 45 files/folders labelledl "Launcher" dated from 2006 to current.
I am appending a Debug txt file if this is any use
Fortunately I can still access internet wifi with my laptop.

TIA
[Admin: please don't post XML data here, it is useless.

bg9208 is offline   Reply With Quote
Old 21st January 2009   #6
Staff
 
Steve R Jones's Avatar
 
Profile:
Join Date: Dec 2001
Location: Dallas, TX
Posts: 7,532
Computer Experience:
Experienced
Steve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation LevelSteve R Jones Reputation Level


Can YOU make any sense out of all that info

launcher.exe (Launcher) - Details
http://www.auditmypc.com/process/launcher.asp

Launcher is likely spyware and as such, presents a serious vulnerability which should be fixed immediately! Delaying the removal of launcher.exe may cause serious harm to your system and will likely cause a number of problems, such as slow performance, loss of data or leaking private information.

launcher.exe is considered to be a security risk, not only because Adware Removal programs flag Launcher as Adware, but also because there can be privacy issues associated with this product.

Steve R Jones is offline   Reply With Quote
Old 22nd January 2009   #7
Senior Member
 
Profile:
Join Date: Oct 2004
Location: France
Posts: 192
Computer Experience:
intermediate
bg9208 Reputation Level


Thanks Steve,

No, the logfile means nothing to me but I thought that it might mean someting and be useful to the WBBS team in helping to resolve my problem.
The "Auditmypc" link sort of confirms what I am thinking but doesn't seem to provide any guidance on getting rid of it.
Incidentally, the problem seems to be spreading, even though I have run "System restore" I now cannot get a folder content listing and a message flashes up almost subliminally saying "Volume in C: Drive has no label".
So my PC is virtually unusable at the moment



Quote:
Originally Posted by Steve R Jones View Post
Can YOU make any sense out of all that info

launcher.exe (Launcher) - Details
http://www.auditmypc.com/process/launcher.asp

Launcher is likely spyware and as such, presents a serious vulnerability which should be fixed immediately! Delaying the removal of launcher.exe may cause serious harm to your system and will likely cause a number of problems, such as slow performance, loss of data or leaking private information.

launcher.exe is considered to be a security risk, not only because Adware Removal programs flag Launcher as Adware, but also because there can be privacy issues associated with this product.

bg9208 is offline   Reply With Quote
Old 23rd January 2009   #8
Senior Member
 
Profile:
Join Date: Oct 2004
Location: France
Posts: 192
Computer Experience:
intermediate
bg9208 Reputation Level


Quote:
Originally Posted by bg9208 View Post
Thanks Steve,

No, the logfile means nothing to me but I thought that it might mean someting and be useful to the WBBS team in helping to resolve my problem.
The "Auditmypc" link sort of confirms what I am thinking but doesn't seem to provide any guidance on getting rid of it.
Incidentally, the problem seems to be spreading, even though I have run "System restore" I now cannot get a folder content listing and a message flashes up almost subliminally saying "Volume in C: Drive has no label".
So my PC is virtually unusable at the moment

Attached are DDS scans.

Admin: Please open a new topic in the Malware and Virus Removal forum and post your log there.

bg9208 is offline   Reply With Quote
Reply

Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Clearing Temp Internet Files LarryB General Internet 20 17th May 2004 01:04
Flaw Temporary Internet Files rogersch Internet Explorer 2 12th July 2002 09:56
Flaw Temporary Internet Files rogersch General Internet 1 12th July 2002 07:55
Deleating files from Temporary Internet Folder ilovegod Internet Explorer 3 12th July 2002 03:12
deleting temporary internet files alkat Internet Explorer 3 12th July 2002 03:06


All times are GMT +1. The time now is 02:09.






Advertisements do not imply our endorsement of the product or service advertised.
Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0
Copyright © 2002 - 2009 WindowsBBS.com. All rights reserved.
Terms of Use, Legal Information & Privacy Policy
[]