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Old 13th January 2009   #1
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internet connection trouble

about 3-4 wks ago, my internet connection started to go in and out. most of the time i cant even connect to the internet. i called my isp, and they have run through the normal things, and even send out a new router which still has not helped. i have changed all the cords and even tried directly connecting to the modem. most of the time that i cant connect, my dsl light on my modem is out, but my isp says that all of their lines are working fine. i called my phone company and there are no problems on their end. Any suggestions?

I am running vista with norton security and firewall. no virus/spyware. I have been using the internet fine for the last 2 years with same ISP.

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Old 13th January 2009   #2
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My System

sometimes firewalls can cause the internet to go in and out.

I am not an expert in vista though.

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Old 13th January 2009   #3
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Quote:
Originally Posted by sniper9228 View Post
sometimes firewalls can cause the internet to go in and out.

I am not an expert in vista though.
been using the same firewall for a year now.

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Old 13th January 2009   #4
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Quote:
Originally Posted by sseema1085 View Post
most of the time that i cant connect, my dsl light on my modem is out, but my isp says that all of their lines are working fine.
Well, that indicates the problem. If your DSL line indicator is out, your modem is not receiving a DSL signal. If your ISP doesn't/can't solve it, get a new ISP.

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Old 14th January 2009   #5
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when i do cmd>ipconfig:
i get an ip address and subnet mask, but for
default gateway i get 0.0.0.0. i dont know if this helps or not?

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Old 14th January 2009   #6
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Quote:
Originally Posted by sseema1085 View Post
when i do cmd>ipconfig:
i get an ip address and subnet mask, but for
default gateway i get 0.0.0.0. i dont know if this helps or not?
Yes. I answered the question & this doesn't change my answer!

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Old 14th January 2009   #7
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Yes. I answered the question & this doesn't change my answer!
Ok thanks for all the help.

I guess I will just have to get a new ISP

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