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Old 30th December 2008   #1
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Keep me logged in - It just doesn't work


I can't remember when, exactly, the problem began, but it has been going on now for some time. Many months at least. I was so busy over the past several months I just put up with the problem and didn't even make an effort to find out how to fix it. But things have changed, I have a lot more time now, so I want to fix this problem before it annoys me too much.

On most web sites that I visit frequently I will sign in, and check the box "remember me."

It does no good for me to do this because neither IE7 nor Firefox (which I use most always) are allowing me to remain logged in. Every time I go back to that web site I have to log in all over again.

I even have this problem with my Google tool bar. I can't even stay logged in on the tool bar. Every time I open my browser I have to log in again.

Does anyone have any suggestions why this could be happening and how I may fix it?? I sure would appreciate any and all help.

Thank you,

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Old 30th December 2008   #2
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The log in info is stored in Cookies.
Many if not most malware cleaners have an option to zap cookies.

Your browsers also have an option to zap cookies.

If you can figure out what is zapping your cookies you'll be good to go.

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Old 30th December 2008   #3
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Adding to Steve's comments,

Most of those "zappers" will allow exceptions so you can still have the log on features you want whilst retaining the privacy features from other websites.

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Old 30th December 2008   #4
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Whenever I run my antispy programs, I always check what they are targeting before I allow them to quarantine or erase anything. I know that cookies are basically harmless. But I have both of my browsers to accept cookies, and yet they won't do it. It is very frustrating and annoying.

Thank you for your replies.

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Old 30th December 2008   #5
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Ok, taking FF as an example what cookie settings do you have and are the websites you have problems with shown in the show cookie list?

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Old 30th December 2008   #6
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I have it set to
Accept cookies from sites
Accept third party cookies
keep cookies until they expire

Google.com and Windows.BBS are listed among the cookies stored on my computer, but I just had to log into Windows BBS for the 4th time today, and I've logged into Google twice, and I'm tired of it, so I didn't log in at this time.

I use the Google toolbar, and it used to keep me logged in forever. Not any more.

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Old 30th December 2008   #7
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Ok I'm at a loss here.

Can you say what security software you have and have you ran an error check on the drive recently?

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Old 30th December 2008   #8
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I use Avast Home edition anti-virus
System Mechanic
Spybot S&D
A-Squared
Malwarebytes Anti-malware

And actually I just did my monthly maintenance 2 days ago. I ran Avast in a boot-scan to make sure I got everything even before Windows loaded. Ran all of my spyware programs. And of course I use Windows firewall, and Windows defender, for whatever that is worth. But I do take care of my machine with regular back-ups and maintenance.
I have even run check disk.

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Old 30th December 2008   #9
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What firewall are you running?

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Old 30th December 2008   #10
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Hello,

I am running the basic Window Firewall that comes pre-installed with Windows OS

Thank you,

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Old 30th December 2008   #11
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Ok,

I'll leave this to others then, the only reason I asked about firewalls is that some could block certain data (eg for me Scotland) from being transmitted.

Hopefully someone else will pick up on this thread.

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Old 30th December 2008   #12
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Hello Wildfire

I do thank you for trying though. It is appreciated.

Take care,

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Old 31st December 2008   #13
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I don't know if Firefox has the same options for cookie handling, but in IE you should override automatic cookie handling and;
  • Accept First party cookies
  • Block third party cookies
  • Always allow session cookies

On the site you log into, first log out, and I mean actually click Log Out.
Then, clear all cookies.
Try logging in again and be sure to check the Remember Me box.

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Old 1st January 2009   #14
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Yes, I've tried that too, and it didn't work

All the right boxes are checked
logging out, whatever
it just hasn't worked.

A very stubborn problem

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