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Old 13th February 2003   #1
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Illegal program

When I try to acess a cs forum (printers&scanners) I get this message. It does not appear on any other forum
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Old 15th February 2003   #2
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Hi trying
Can you give us the full and complete error message please?

Daizy

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Old 16th February 2003   #3
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Daizy, Tks for reply. The full messageis: this program has performed an illegal operation and will be shut down. And then I have lost my connection to internet. This condition just started one day with out any reason I had done nothing unusual.
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Old 16th February 2003   #4
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click the Dertails button and tell us the entire error message.
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Old 16th February 2003   #5
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The full messageis: this program has performed an illegal operation and will be shut down. And then I have lost my connection to internet. This condition just started one day with out any reason I had done nothing unusual.
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Old 17th February 2003   #6
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Alrighty...let's try this from a different angle.
Do a fresh boot. Get online........ and then do a ctrl/alt/del and list for us what you have in the close programs dialogue box.

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Old 17th February 2003   #7
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Daizy, From a cold boot ctrl,alt and ,delete I get the following:
compuserve 2000
explorer
shortcut bar
hip monitor
hphipm 09
hphmon03
intercom
Iam wkcalrem
cpqeadm
stimon
hpgs2wne
bittnserv
em_exe
pitsnoop
systray
n protect
hpztsb04
hope this helps tks.

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Old 17th February 2003   #8
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Hi trying
Go to start...then run...then type in msconfig. Look under your start up tab to see what all you have checked. You'll be able to see what you can uncheck compared against this list

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Old 17th February 2003   #9
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Daizy, I un checked a total of 9 items of the start up list, this improved my access to one of the forums (another one had started to not respond) however, the printer scanner forum still shows illegal operation. I wonder what?
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Old 17th February 2003   #10
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What do you still have checked?

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Old 17th February 2003   #11
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Daizy, Would you beleive, all that I un checked now have check marks. So I try again, I un check click on apply,click on OK, turn off the PC ,turn back on and they are still checked.
I am drinking coffee,should I change to milk?

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Old 17th February 2003   #12
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Terribly odd. (That you'd even THINK to drink milk, I mean )

Go to start...then programs.........then start up.....
Do you have anything listed there?

Daizy


Last edited by Daizy; 17th February 2003 at 20:37.
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Old 17th February 2003   #13
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Daizy, I have the program list, however, I have ***** up the PC I used diiagnostic start up and now my ccolor is bad says it should be 800-600 256. In the diagnosstic start up all check boxs were clear yet this ddid not help. Caan you help mee get the color back,
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Old 17th February 2003   #14
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Hi again trying
You should have been prompted with a box after using msconfig, to tell you, you were using selective start up...not diagnostic?
What operating system are you using?
Did you ever answer if you have anything listed in your programs list under start up?

Daizy

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Old 17th February 2003   #15
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Daizy, I am back I lost the 256 color and could not get back to you. All of the programs do appear. I thought I would try the diagnostic start up. It cleared all the boxes in the startup,whichI did not expect,howerver, the illegal operation still appeared. I am
using windows 98 2ed. thank you fo staying thu this nightmare

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