I've done that twice, Bill, with the same result both times. I'm going to do a more detailed comparison of my computer's settings with those on my wife's net-book today. Maybe I'll find the root of the problem.
Google's "Help" system has been no help at all.
On edit:
Everything on my box is the same as my wife's computer except mine shows a "Creation Date" of two days ago and hers is back in Nov 2011. Maybe Google did something odd, like requiring a subscription instead if it being a freebie?
More info later, maybe.