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Msft did me in
On July 12,2008 MSFT released a security up date. I learned several lesons from this event., First I will never allow then to automatically update my PC. I'll do it manually after seeing what the update is for and after waiting a few days from release to get user acceptance. Second this update has crippled milions of PCs around the world. Its effect is to prevent access to the internet. I found this out after a frustrating day trouble shooting by calling my ISP who alerted me to the problem. I called MSFT tech support to find that although I would be connected to the next available support techy it was an estimated 3 hour wait. Obviously this is unacceptable and since I could not access the internet I could net get MSFT support from that source. Soooo. I then called tech support from Dell but that also resulted in frustration. Has any one a solution????
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