Hi All, ............. My attempts to send mail with Thunderbird version 18.104.22.168 resulted in failure. Upon investigating further I kept getting the following message:
"Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."
Opening Task Manager, the Application tab, does not show Thunderbird running and of course I do not see Thunderbird in the Process list. So with Task Manager there is no opportunity to "End Task."
Restarting the computer and trying to open Thunderbird brings up the above same message. Therefore, there doesn't appear to be any way of checking Settings. I'm sure there must be a solution, but I'm stuck.
Did you try thunderbird.exe in Processes. You will not see anything in the Application tab, but only under Processes. That happens, frequently, with my Firefox, and removing the .exe, will do the job.
I have no idea about restarting the computer. I would expect that it would close the process, but I never tried that approach.
Westside, ............. The third paragraph in my original post answers your question. Any other suggestions? Thank you.
Did you understand my first paragraph?
Did you try thunderbird.exe in Processes. You will not see anything in the Application tab, but only under Processes.
Whatever you said in your third paragraph is irrelevant, unless you have tried what I suggested.
As for reinstalling Thunderbird, it is a good point. But let's see what happens when you look in processes. If thunderbird.exe is still in Proceeses, when you delete it, you will be able to open Thunderbird. Then, close it, and check again. If it is a reoccurring issue, uninstall/reinstall Thunderbird.
Westside, ............ Is your last Post directed to me or just a general comment? If it is directed to me, I do not understand the reason for it. Please amplify so that I will have an opportunity for a sensible reply.
Hi All, ............. To all of you who took the time to offer your advice, Thank you. After reviewing your submissions I finally bit the bullet and took TonyT's recommendation by removing Thunderbird completely and then reinstalling TB version 22.214.171.124. Fortunately I had a fairly recent backup of the Profile folder and was able to almost get all the mail folders almost back to their normal state.
Just a couple of minor points.
Removing the entire Thunderbird, program and profile, is not necessary, nor useful, as it is impossible to tell if the program or the profile was the culprit. Rarely, if ever, it is the program's fault.
But, a lot is unclear. Nothing, clearly enough, is said if all this effort helped. May be the last sentence implies that there is no more problem, but it is not stated. And, what was done to have fully working profile? How was the mail ( or almost all of it) recovered?
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