Windows, Operating System, Security, Networking, Malware, Support, Forum, Help Site Check Our Facebook Page!
Notices
Firefox, Thunderbird & SeaMonkey Post your questions about Mozilla based products (Firefox, Thunderbird & SeaMonkey) here.


Register your FREE account to unlock additional features at WindowsBBS.com
   
 
 
LinkBack Thread Tools
Old 19th November 2008   #1
Staff
THREAD STARTER
 
TonyT's Avatar
 
Profile:
Join Date: Jan 2002
Location: Fairfax, VA
Posts: 7,787
Computer Experience:
echo $experienced;
TonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation Level

My System

Thunderbird - can't send images


I have a client using TB, latest version. He can add an image to a new message or a reply, the image is visible in the Compose window, but the image never gets sent w/ the message.

Even the copy in Sent folder does not have the image in the message.

I have checked his settings, same as the settings in my TB, and the problem persists.

Any likely causes?

Windows Firewall: disabled
Norton AV: scan outbout messages: disabled


Last edited by TonyT; 20th November 2008 at 10:27.
TonyT is offline  

 

Register
to remove this ad.
 
 

Old 22nd November 2008   #2
Alumni
 
Ramona's Avatar
 
Profile:
Join Date: Dec 2001
Location: Missouri
Posts: 7,481
Computer Experience:
Experienced Learner
Ramona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation LevelRamona Reputation Level

My System
TonyT,

Is your client using the "Insert" feature to include the image in the message?

Have her/him double-click on the image to open the Image Properties dialog. Then check "Attach this image to the message" to ensure that it is checked.

This will ensure that the message goes out with the image actually downloaded and attached to the message rather than just including a reference to the remote content.

Ramona is offline  

Did you find this post helpful? Yes | No
Old 22nd November 2008   #3
Inactive
Lifetime Subscription
 
The Old Chief's Avatar
 
Profile:
Join Date: Mar 2004
Location: Titusville, Florida
Posts: 233
Computer Experience:
Never Enough
The Old Chief Reputation LevelThe Old Chief Reputation Level

My System
Send a message via AIM to The Old Chief Send a message via Yahoo to The Old Chief
If the image is being inserted into the body of the message - I would also make sure the message is not being sent as plain text only.

I would click on OPTIONS - FORMAT and choose "Plain and Rich (HTML) Text"

My 2 cents, Ray


Last edited by The Old Chief; 22nd November 2008 at 23:06.
The Old Chief is offline  

Did you find this post helpful? Yes | No
Old 22nd November 2008   #4
Staff
THREAD STARTER
 
TonyT's Avatar
 
Profile:
Join Date: Jan 2002
Location: Fairfax, VA
Posts: 7,787
Computer Experience:
echo $experienced;
TonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation Level

My System
Originally Posted by Ramona View Post
TonyT,

Is your client using the "Insert" feature to include the image in the message?

Have her/him double-click on the image to open the Image Properties dialog. Then check "Attach this image to the message" to ensure that it is checked.

This will ensure that the message goes out with the image actually downloaded and attached to the message rather than just including a reference to the remote content.
I have tried Insert Menu > Image > Browse for image > don't use alt txt > local image display dandy in the Compose window. But...when the message gets sent, the progress bar stops at about 1/3 the way and the message gets sent w/out the image.

I have adjusted his settings and he can send an image as an attachment but cannot send a image in the message inline.

Not using remote images, I have those disabled for him as I do in my TB.

TonyT is offline  

Did you find this post helpful? Yes | No
Old 24th November 2008   #5
Staff
THREAD STARTER
 
TonyT's Avatar
 
Profile:
Join Date: Jan 2002
Location: Fairfax, VA
Posts: 7,787
Computer Experience:
echo $experienced;
TonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation LevelTonyT Reputation Level

My System
Originally Posted by The Old Chief View Post
If the image is being inserted into the body of the message - I would also make sure the message is not being sent as plain text only.

I would click on OPTIONS - FORMAT and choose "Plain and Rich (HTML) Text"

My 2 cents, Ray
This works for him doing what you suggested.

I believe the problem persisted after I changed his TB settings always send as html because all of the address book entries had previously been set to plain text instead of Unknown or HTML.

All of mine are set to Unknown as I never import an address list until after I config the program.

TonyT is offline  

Did you find this post helpful? Yes | No
Old 24th December 2008   #6
Inactive
 
Profile:
Join Date: Oct 2008
Posts: 3
Computer Experience:
Intermediate
melonc Reputation Level

Thumbs up

sending in HTML in TB


Awesome! Setting the mail properties for recipients as "unknown" did the trick and keeps one from going to "options > format > send in HTML" every time you send a message with an inline picture! This was very annoying and seemed unnecessary, but I just could not figure out how to work around it. I ran a test with my own account email and it seemed to work. Now, if my recipients can receive these attachments inline (since I assigned all their properties to "unknown"), without reassigning the format again, it will be a beautiful day. Thanks so much!

melonc is offline  

Did you find this post helpful? Yes | No


 

THIS THREAD HAS EXPIRED.

Are you having the same problem? Please post a new thread, but first you'll have to join us by Registering (FREE).



Discussion Forums
Operating Systems
Windows 8 Windows 8
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Legacy Windows OS Legacy Windows OS
Internet & Networking
Networking (Hardware & Software) Networking
Internet Explorer Internet Explorer
Microsoft Mail Microsoft Mail
Firefox, Thunderbird & SeaMonkey Firefox, Thunderbird
      & SeaMonkey

Web Applications & Cloud Web Applications & Cloud
General Internet
Security
Malware and Virus Removal Malware and Virus
     Removal

Security and Privacy Security and Privacy

Other
Other PC Software Other PC Software
Test Posts Test Posts
Hardware
PC Hardware PC Hardware
Mobile Devices Mobile Devices
Community
Introductions Introductions
General Discussions General Discussions
Site Comments & Suggestions Site Comments
      & Suggestions

News News @ WindowsBBS

Thread Tools


Find us on Facebook   Web Of Trust Rating

All times are GMT. The time now is 17:06.


Recent Discussions
Need desktop icon save/restore sw f.. (0)
Spacebar won't work (3)
PC Will Not Boot After HDDs Re-Arra.. (7)
WD External Hard Drives not recogin.. (4)
BSoD (31)
Can't get Win7 shortcuts to open in.. (13)
Changing default View Fields in Out.. (3)
Dell Studio 540 350watt psu require.. (25)
Firefox and Thunderbird Version 31... (6)
How do I check links in favorites t.. (5)
CD player application (3)
Re-starting IE8 every time I change.. (1)
Need Help adding a Win7 machine to .. (6)
Battery available (free) for Arris .. (0)
Weather station software. (13)
Windows Update Failure (3)
Any advice on an iPhone? (1)
Need digital clock for comp that I .. (4)
Sound goes AWOL (6)
Need good replacement for Wordpad i.. (2)


Donate!
Support Windows BBS!



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO
Copyright 2002 - 2013 WindowsBBS.com. All rights reserved.
FDMA Media LLC
Terms of Use, Legal Information & Privacy Policy
Page generated in 0.08917 seconds with 7 queries