1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Thunderbird and receipts

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by Christer, 2005/09/29.

Page 1 of 2
  1. 2005/09/29
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Hello all!

    Some of You may remember that I tried out Firefox (1.0.1) and Thunderbird (1.0.1) some 6-8 months ago. I basically liked FF and TB but I subsequently went back to Internet Explorer and Outlook Express.

    The main reason was that I couldn't get receipts to work in TB. I used TB and OE in parallel, TB leaving the messages on the server to be received by OE as well. I used "account specific settings" for receipts as well as "global settings ". On each occasion a receipt was requested, TB did not notify me of the request but OE did.

    Yesterday, I was triggered to uninstall version 1.0.1 and install version 1.0.6 of both FF and TB to see if there was any change regarding my issue with receipts. There was not ...... :( ...... !

    Could it be that there are no default folders for neither FF nor TB on my system?

    (After installation, I didn't start FF and TB until I had created a profile in profile manager with the destination on D:\Mozilla\Firefox and D:\Mozilla\Thunderbird respectively. That's why no default folders were created in the default location.)

    Is there any means to convey my problem to the people working with FF and TB?

    Thanks for Your time,
    Christer

    By the way,
    I have browsed mozilla.org for information or a hint of a discussion of this subject but no luck!
     
    Last edited: 2005/09/29
    Christer,
    #1
  2. 2005/09/29
    Ramona

    Ramona Geek Member Alumni

    Joined:
    2001/12/31
    Messages:
    7,481
    Likes Received:
    2
    Christer,

    You should install Version 1.0.7 of Firefox, as Version 1.0.6 has security vulnerabilities. Read this Security Advisory, included in the Security Vulnerabilities Sticky at the top of the Forum: http://www.windowsbbs.com/showthread.php?t=48252
    Thunderbird is still at Version 1.0.6.

    Return receipts don't work unless the recipient opts to return the receipt. Below is the prompt the recipient gets. I'll have to dig up your Ver. 1.0.1 problem, and I remember a very lengthy thread. If I have already given the above answer, please ignore.

    I know of no way to contact the programmers, or anyone else at the Mozilla.org offices. There are quite a few Forums on MozillaZine where programmers do tune in and read, altho if they actually participate, I'm certain they would use anonymous names. Have you actually posted on the Forum with your questions?

    As long as you did create a Profile, whether or not you started TB first is immaterial.
     
    Ramona,
    #2


  3. to hide this advert.

  4. 2005/09/29
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Ramona,

    Still no localized swedish version. 1.0.6 can't be worse than 1.0.1, right?

    I use TB "account specific settings" set to "ask" in all three cases when a request for a receipt is received. I sent two identical mails to myself, one from TB and one from OE, requesting a receipt. When I received the mails (in both TB and OE) I was prompted to send a receipt in OE but not in TB.

    I changed TB to use "global settings" and "ask" in all three cases when a request for a receipt is received. I sent two new identical mails to myself, one from TB and one from OE, requesting a receipt. When I received the mails (in both TB and OE) I was prompted to send a receipt in OE but not in TB.

    In short, the request for a receipt is received in OE but not received in TB, no matter which settings are used in TB and no matter which origine (TB or OE) of the mail.

    (I hope that I made it clearer than mud ...... :eek: ...... !)

    Christer
     
    Christer,
    #3
  5. 2005/09/29
    Ramona

    Ramona Geek Member Alumni

    Joined:
    2001/12/31
    Messages:
    7,481
    Likes Received:
    2
    Christer,

    I do understand, and looked at all settings. It looks like everything was pretty well covered in the March thread: Thunderbird 1.0 and Receipts

    Do you think Mail Washer could be wiping out the Return Receipts? I'm sure you've probably tried disabling MW to see if it has any effect...

    I have removed OE, so can't be of much help in testing there...

    By "default" are you referring to the Program Files:
    C:\Program Files\Mozilla Thunderbird
    C:\Program Files\Mozilla Firefox
    OR
    C:\Documents & Settings\username\Application Data\Thunderbird\Profiles
    C:\Documents & Settings\username\Application Data\Mozilla\Firefox\Profiles

    Have you tried:
    uninstalling Thunderbird
    deleting the Program files folder
    cleaning the Registry of all Thunderbird keys
    REBOOTING before installing again?

    Creating a new Profile on the new install?
     
    Ramona,
    #4
  6. 2005/09/29
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Ramona,

    No, I don't since OE receives them OK.

    I'm sure I did back in march but not this second time around.

    The "Profiles" folders are empty since I prevented the creation of default folders by not starting FF and TB until I had created a profile with the storage location at D:\ ...

    I will roll back using Ghost to before installing FF and TB. I will install both again (1.0.6) and start them to let them create the default folders in "Documents and Settings ".

    Next, I will recreate my current profile on D:\ ...

    If that doesn't make any difference, I really have a gremlin in my computer!

    (I'm not sure that I'm up to it today but probably ...... :confused: ......)

    Christer
     
    Christer,
    #5
  7. 2005/09/29
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member

    Joined:
    2002/06/28
    Messages:
    2,221
    Likes Received:
    27
    Christer ...

    I use the zipped nightly aviary builds of Tbird, now at version 1.0.7. I don't normally use return receipts, but when I've tried sending test messages to myself with a request for a receipt, I experience the same situation you do. No request appears, nor is a receipt returned, even though the expanded headers of both the sent and received messages include a "Disposition-notification-to: ", followed by my email address. This line does not appear in the headers of messages for which no receipt is requested.

    However, I have a friend who emails me from work occasionally, and her messages always arrive with a request for a return receipt. Apparently her school system doesn't use either Outlook or OE for email, as the X-Mailer is listed as "Internet Mail Service ", but there is a "Return-Receipt-To:" line with her email address.

    I've just re-read the March thread that Ramona refers to, and it appears that nothing has changed, for either of us.
     
    JSS3rd,
    #6
  8. 2005/09/29
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Jim and all,

    I rolled back (using Ghost) to before installing anything Mozilla and installed FF and TB from scratch. This time, I allowed both to create the default profile and the associated folders in Documents and Settings. I didn't import anything and the "wasted space" is only 2 x 1.5 MB. I promptly went to the respective profilemanager and created new profiles with the desired storage location (D:\Mozilla\ ...) and repeated the tests related in the previous posts.

    The result was the same and like Jim, the headers included a "Disposition-notification-to:" but nothing appeared when using TB.

    Too bad because I like both FF and TB but can not depend on disfunctional Disposition-Notification.

    Back to IE and OE ...... :rolleyes: ...... but I'll check out version 1.5 when it gets out of beta!

    Christer
     
    Christer,
    #7
  9. 2005/09/29
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member

    Joined:
    2002/06/28
    Messages:
    2,221
    Likes Received:
    27
    Christer ...

    I finally was able to talk to my friend at her school. Turns out that she was under the impression that her email client (it is Outlook) generates the RRR from the receiving end ... understandable, I suppose, since almost all of the emails she receives at school are from other teachers/staff members.

    While I had her on the phone I sent her a message with a request for a return receipt ... she got the message OK, but not the request for the receipt.

    So, I don't know what to suggest, except to search the forums at Mozilla.org to see if others have reported the same problem.
     
    JSS3rd,
    #8
  10. 2005/09/29
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Jim,
    thanks for checking with Your friend!

    It's nice to know that I'm not the only one ...... :rolleyes: ...... having gremlins running my computer but these inexplicable problems are most annoying.

    Does the Mozilla Forum (Mozillazine ?) require registration? If not, I'll probably pop in and ask about it!

    Christer
     
    Christer,
    #9
  11. 2005/09/29
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member

    Joined:
    2002/06/28
    Messages:
    2,221
    Likes Received:
    27
    Hi Christer,

    Gremlins? I haven't heard that word in dog's years, but maybe you're right. :)

    Registration (if any) would be minimal, and you can always use an alias.
     
    JSS3rd,
    #10
  12. 2005/09/29
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    I dislike the use of an alias! Even if people don't know who Christer is, I will always write under my own name and stand by my words!

    All that said, If You go there and find the user TBG, then it's the ThunderBird Gremlin ...... :D ...... !

    Christer
     
    Christer,
    #11
  13. 2005/09/29
    Ramona

    Ramona Geek Member Alumni

    Joined:
    2001/12/31
    Messages:
    7,481
    Likes Received:
    2
    Christer,

    No registration required, and your post will display "Guest ". Totally anonymous!

    Try one more workaround for us. Disable all settings for RR, and when you are in the "Compose" window and ready to send, use:
    Options | Return Receipt

    See if that accomplishes anything.
     
    Ramona,
    #12
  14. 2005/09/29
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member

    Joined:
    2002/06/28
    Messages:
    2,221
    Likes Received:
    27
    Hi Ramona,

    I tried that this afternoon. It did not generate a request for a receipt on a message sent to a system using Outlook, but that same system generates requests on my system.

    Yet, you and I were able to generate receipt requests when we exchanged emails a few minutes ago, and I did it via Options > Return Receipt. Totally screwy!
     
    JSS3rd,
    #13
  15. 2005/09/29
    Ramona

    Ramona Geek Member Alumni

    Joined:
    2001/12/31
    Messages:
    7,481
    Likes Received:
    2
    Ramona,
    #14
  16. 2005/09/30
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Ramona,

    I had the box to "always request a receipt" unchecked because I don't want that (people would track me down an do bad things to me). I only request one when it is important that I know the mail has been received (and hopefully read). On those rare occasions, I use the method in the quote.

    However, we are tracking the wrong end of things. The issue is not sending a request but receiving a request. My tests sending from and to the same POP account may be wasted time when it comes to TB but OE handles it OK. When a request is sent from OE, OE receives but not TB. When a request is sent from TB, OE receives but not TB.

    Back in march, when I first tried TB, I used TB during the day but had it leave copies on the server. In the evening, I started OE and downloaded again to get all mail in the "archive ". The day when I entered a mail conversation with an insurance company, my attention was brought to the problem in the evening when I downloaded a number of requests for a receipt into OE that were not delivered by TB during the day.

    Christer
     
    Christer,
    #15
  17. 2005/09/30
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    I tried to register at mozillaZine but the username "Christer" had already been taken. So, ThunderBirdGremlin had no choice but to hit it as a guest in Thunderbird and receipts

    (Maybe I should have posted in "Thunderbird Bugs" but I didn't notice that forum until the button had been hit. I assume that they don't like double posting and that the topic will be moved to "Thunderbird Bugs ", if deemed appropriate.)

    (Even if I had noticed "Thunderbird Bugs ", guests are not allowed to post in that forum.)

    Christer
     
    Last edited: 2005/09/30
    Christer,
    #16
  18. 2005/09/30
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Well, the first few comments nudged me in the direction of registering ...... :rolleyes: ...... which I reluctantly did. I copied the post to Thunderbird and receipts in the Thunderbird Bugs forum.

    Christer
     
    Christer,
    #17
  19. 2008/05/26
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Without any intention to revive this old discussion, I'd like to inform you that I installed FF 2.0.0.14 and TB 2.0.0.14. In the release notes for version 1.0.6, issued in 2005, the problem with Return Receipts and POP3 accounts was noted and the problem persists. Nothing has happened in three years. Some bugs really are buggy and I won't hold my breath in anticipation for an improvement in version 3.x.

    Christer

    Edited: With the colour of shame and embarrassment on my face, I admit to posting too soon. Disregard this load of "you know what" and see post #20 for some good news!
     
    Christer,
    #18
  20. 2008/05/26
    Ramona

    Ramona Geek Member Alumni

    Joined:
    2001/12/31
    Messages:
    7,481
    Likes Received:
    2
    Christer,

    Thanks for the update. About the only thing you can do at this point is to continue voting for the Bugs. The more votes, the more attention that the bugs get from the developers. If you'll give me the bug #'s, I'll vote for them too. :)

    BTW, Version 3.1 is targeted for the end of the year, and perhaps those bugs may get some attention for this update.
     
    Ramona,
    #19
  21. 2008/05/26
    Christer

    Christer Geek Member Staff Thread Starter

    Joined:
    2002/12/17
    Messages:
    6,566
    Likes Received:
    73
    Ramona,
    I posted too soon and am really ... :eek: ... !

    What I did was send an Email to myself with a request for a receipt. I configured TB to leave the Email on the server to be able to download in OE as well. No request received in TB but it was received in OE. I assumed that it was the same situation as three years ago.

    This afternoon, I sent an Email to a friend and asked him to reply with a request for a receipt. I was very satisfied to receive the request in TB as well!

    ... :eek: ... Christer ... :eek: ...

    (who has edited post #18)
     
    Christer,
    #20
Page 1 of 2

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...