Firefox, Thunderbird & SeaMonkeyPost your questions about Mozilla based products (Firefox, Thunderbird & SeaMonkey) here.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
I have a friend who uses the Netscape 4.78 mail program. He collects mail after rebooting. If he attemps to collect mail before rebooting, it says he has no new mail. This has been going on for sevaral weeks now.
Has anyone else come across this?
Didn't find the information you thought to find? Check out these Similar Threads
Your friend's problem occurs more frequently in Netscape 6.x.
Have your friend try this:
With Netscape closed, back up the Users folder.
Then, delete the Inbox.snm file found in:
C:\Program Files\Netscape\Users\username\Mail
Do NOT delete the Inbox file (with NO extension).
You might also check to see if your friend is compressing the Mail folders frequently. This can be done automatically in 4.78:
Edit|Preferences|Mail & Newsgroups|Mail Servers|Edit|POP
"Clean up all folders on exit"
