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I installed a wireless network pc card in my laptop and when done got message "you have sucessfully installed Netscape 7.1" which was curious as I already had 7.2 on comptuer.
When I went to mail it was blank. No saved messages or folders.
Is there a way to "roll" back netscape to previous settings??
This is frustratiing. I am earthlink ISP user. Have found all the mail.earthlink files in a subfolder still intact. Any help would be appreciated.
Edited by Moderator to use a more meaningful subject.
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I have heard of several cases, and it happened to me once. In each case, something was done wrongly with previous installations. Very often installing one version top of the other, ok in 4.x, but not with the new Netscapes. Basically, something think that you have a different program from what was linked up in the Profile preferences. I would first look at the Control Panel|Add/Remove, and see if you have more than one Netscape 7.x listed, if yes, go through the uninstall process, including rebooting, and then reinstall. You will not lose your profile info (i.e. mail, etc).
But, it may be something else. In doubt, see Help|about Netscape if the correct program is listed.
Thanks for the info. yes I hace 7.1 and 7.2 installed. I will try uninstall for both and re-load 7.1 After can I still install download 7.2 over 7.1//
again thanks for the help.
It *****.
The idea to NOT install over. I am pretty sure that uninstalling will take of both.
Look at the Add/Remove, and also at the Program Files|Common Files|mozilla.org|GRE. You should have two folder before uninstalling, a 1.4... and a 1.7.2... That is one of the major causes of confusion. Make sure that both folders are gone after the Add/Remove, or delete what is left, if any the 1.4 folder. Then, reboot the computer to make sure that all is gone.
At this point, go directly to the 7.2 install. Or either 7.1 or 7.2, but not both in the same folder, and definitely not with the same profile.
Got it, again thanks.
One last dumb question.
When I downloaded 7.2 it said that the dowload files would be stored in case of need to re-load. Dumb me did not take much notice but as I don't want to spend 15 more mins. dowloading, can you advise. Also is it wise to use the downloaded version because of the past problems.
You guy's on the forum rule.
Roy
It's much better to download the Full Install. When you uninstall your existing Netscape 7.2 and 7.1, I would uninstall Netscape 7.2 from Add/Remove first. It may very well uninstall both versions. Sometimes, when two versions have been installed over the other, uninstalling 7.1 first, removes 7.2 from the Add/Remove Program's list.
Ensure that you reboot your PC before reinstalling Netscape, so Windows can update the system files.
Ramona.
Thanks for the additional info.
Started as a simple job of setting up a wireless card in my lap top to connect to the aDSL. It got worse when the message appeared. Finally I have managed to resurect most of the missing earthlink.mail file to "local folder" but I am still not satisfied as I can't import from e-link to Netscape. What a pain.
I will re-download the 7.2 and put in a different directory (will I still keep the same profiles that I have spent the last 3 hrs. wolrking on??)
I also lost all the stored passwords with the goof up. Nothing in life is simple, except maybe me!!!!!!!!!!!!
Ta everso much BIBIFN
Your Profiles will not be touched by the uninstall of Netscape 7.2 and 7.1. Have you looked in the *.slt folder to see if you still have the password file? It will look similar to this: 123ab4c9.s. You don't give your OS, but you can look here for the Profile Folder Location: http://home.att.net/~cherokee67/ns7profloc.html
The location of of the download is irrelevant, as long as you know where it is. I usually download to the desktop, and, when I am done, I move the file to a Download folder, for future use. The location of the installation does matter, and it should be different for different version. You can make the selection when you start the installation. And, you use any profile you want, so long as it is used for just one installation. The default profile is called "default", but you can create profiles with other names, and place them in a folder handier than the so secret Application Data. And, you can have more than one profile for one installation. I have a single Netscape7.2 installation, but I use two entirely different profiles, one for me, and one for my wife. I hope you see the picture. The rule is one or more profile per installation, but never share one profile with two installations.
Ramona/Westside.
Thanks for the valuable info.
I am still trying to resurect the previous installation. It does appear that when the 7.1 loaded it overwrote the previous profile files and that seems to be the problem. With limnited capability to see the actual info I am searching almost blind.
I am going through previous bbs topics to see if I can find a way arround this.
It is a shame that Netscape does not include an import for earthlink similar to O/Express etc.
Roy
The profile is really not overwritten. But if two program end up using a single profile, some part of the preferences would be to modified, and this creates problem.
After a week on vacation I returned to the ongoing problem. to date:-
Uninstalled 7.2 uninstalled 7.1, backed up profiles, created new profile in clean 7.2 instalation. imported and/or copy to new profile old settings as per BBS instructions.
Using earthlink dsl and isp, wireless card (11mbps capable),
Windows XP
All the bookmarks and mail files are there together with the password manager, so now the issue is that Netscape has slowed to a crawl. It was faster on dial up.
What have I not done, or done wrong???
I think that I will just "FDISK", just kidding.
HELP!!!!!
I'm curious about something and perhaps Ramona or Westside could assist on this. "IF" you have Windows XP would it be possible to do a Restore to a previous "correct" installation?
