Inadvertently Installed Netscape 7.1

I installed a wireless network pc card in my laptop and when done got message "you have sucessfully installed Netscape 7.1" which was curious as I already had 7.2 on comptuer.
When I went to mail it was blank. No saved messages or folders.
Is there a way to "roll" back netscape to previous settings??
This is frustratiing. I am earthlink ISP user. Have found all the mail.earthlink files in a subfolder still intact. Any help would be appreciated.



Edited by Moderator to use a more meaningful subject.

 

I have heard of several cases, and it happened to me once. In each case, something was done wrongly with previous installations. Very often installing one version top of the other, ok in 4.x, but not with the new Netscapes. Basically, something think that you have a different program from what was linked up in the Profile preferences. I would first look at the Control Panel|Add/Remove, and see if you have more than one Netscape 7.x listed, if yes, go through the uninstall process, including rebooting, and then reinstall. You will not lose your profile info (i.e. mail, etc).
But, it may be something else. In doubt, see Help|about Netscape if the correct program is listed.

 

idiot roy

Thanks for the info. yes I hace 7.1 and 7.2 installed. I will try uninstall for both and re-load 7.1 After can I still install download 7.2 over 7.1//
again thanks for the help.
It *****.

 

The idea to NOT install over. I am pretty sure that uninstalling will take of both.
Look at the Add/Remove, and also at the Program Files|Common Files|mozilla.org|GRE. You should have two folder before uninstalling, a 1.4... and a 1.7.2... That is one of the major causes of confusion. Make sure that both folders are gone after the Add/Remove, or delete what is left, if any the 1.4 folder. Then, reboot the computer to make sure that all is gone.
At this point, go directly to the 7.2 install. Or either 7.1 or 7.2, but not both in the same folder, and definitely not with the same profile.

 

Got it, again thanks.
One last dumb question.
When I downloaded 7.2 it said that the dowload files would be stored in case of need to re-load. Dumb me did not take much notice but as I don't want to spend 15 more mins. dowloading, can you advise. Also is it wise to use the downloaded version because of the past problems.
You guy's on the forum rule.
Roy

 

Welcome to the Forum, refroy!

refroy,

Questions are never "dumb ", how else will you learn?

I would download Netscape 7.2 from: SillyDog701 Netscape Archive.

It's much better to download the Full Install. When you uninstall your existing Netscape 7.2 and 7.1, I would uninstall Netscape 7.2 from Add/Remove first. It may very well uninstall both versions. Sometimes, when two versions have been installed over the other, uninstalling 7.1 first, removes 7.2 from the Add/Remove Program's list.

Ensure that you reboot your PC before reinstalling Netscape, so Windows can update the system files.

Let us know if you have further questions.

Ramona

 

roy

Ramona.
Thanks for the additional info.
Started as a simple job of setting up a wireless card in my lap top to connect to the aDSL. It got worse when the message appeared. Finally I have managed to resurect most of the missing earthlink.mail file to "local folder" but I am still not satisfied as I can't import from e-link to Netscape. What a pain.
I will re-download the 7.2 and put in a different directory (will I still keep the same profiles that I have spent the last 3 hrs. wolrking on??)
I also lost all the stored passwords with the goof up. Nothing in life is simple, except maybe me!!!!!!!!!!!!
Ta everso much BIBIFN

 

refroy,

Your Profiles will not be touched by the uninstall of Netscape 7.2 and 7.1. Have you looked in the *.slt folder to see if you still have the password file? It will look similar to this: 123ab4c9.s. You don't give your OS, but you can look here for the Profile Folder Location: http://home.att.net/~cherokee67/ns7profloc.html

Ramona

 

The location of of the download is irrelevant, as long as you know where it is. I usually download to the desktop, and, when I am done, I move the file to a Download folder, for future use. The location of the installation does matter, and it should be different for different version. You can make the selection when you start the installation. And, you use any profile you want, so long as it is used for just one installation. The default profile is called "default ", but you can create profiles with other names, and place them in a folder handier than the so secret Application Data. And, you can have more than one profile for one installation. I have a single Netscape7.2 installation, but I use two entirely different profiles, one for me, and one for my wife. I hope you see the picture. The rule is one or more profile per installation, but never share one profile with two installations.

 

refroy

Ramona/Westside.
Thanks for the valuable info.
I am still trying to resurect the previous installation. It does appear that when the 7.1 loaded it overwrote the previous profile files and that seems to be the problem. With limnited capability to see the actual info I am searching almost blind.
I am going through previous bbs topics to see if I can find a way arround this.
It is a shame that Netscape does not include an import for earthlink similar to O/Express etc.
Roy

 

The profile is really not overwritten. But if two program end up using a single profile, some part of the preferences would be to modified, and this creates problem.

 

refroy

Ramona/Westside.

After a week on vacation I returned to the ongoing problem. to date:-
Uninstalled 7.2 uninstalled 7.1, backed up profiles, created new profile in clean 7.2 instalation. imported and/or copy to new profile old settings as per BBS instructions.
Using earthlink dsl and isp, wireless card (11mbps capable),
Windows XP
All the bookmarks and mail files are there together with the password manager, so now the issue is that Netscape has slowed to a crawl. It was faster on dial up.
What have I not done, or done wrong???
I think that I will just "FDISK ", just kidding.
HELP!!!!!

 

I'm curious about something and perhaps Ramona or Westside could assist on this. "IF" you have Windows XP would it be possible to do a Restore to a previous "correct" installation?

 

Roy,

Is it only Netscape 7.2 that runs slow, or all applications? How about IE, has it slowed down too?

I ask, because when a PC slows down it is usually an indication of a trojan, or a virus.

Also, when you uninstalled Netscape 7.2 and 7.1, did you also uninstall the GRE folder?

Ramona

 

James,

Since I am still running Windows 98SE, I will leave the answer to Fulvio, as he does run Windows XP, or perhaps another Windows XP user...

Ramona

 

roy

Ramona
Thanks for the response.
To answer in no particular order.
I uninstalled ALL related files and folders for both Moz and NS, including the GRE. In fact I wiped out both completly to ensure no hang overs.
IE is as slow as NS, in fact a little slower.

I tested other apps. and all are fine.
PS..... I did a test download of a 24MB file and it blazed through in less than 6 mins. (at 60-75kb/sec)
I have Norton AV 2005 installed and running ALL THE TIME, and do periodic scans every 2/3 days, should that not catch any nasties???, am completing a full scan as I write this.

About the restore function, this only has limited capabilities ( I know XP) it will usually roll back SOME software and almost all hardware, the problem is that it does not recognise small changes in the file structure of all applications. If the application equals the registry then nothing will be done. That is the last resort. All work done on hardware ect. will be gone but the saving grace is that it can again be undone if nothing changes.
I would rather look to other solutions before such a radical step.
Like I joked, it is sometimes quicker to "FDISK" and have done with the whole mess, trojans, viruses etc.
Scan complete, nothing found in system!!!!!!
On we go

 

Roy,

Also scan for malware, using AdAware and SpyBot. You can download them here, if not already installed:

AdAware - http://www.lavasoftusa.net/
SpyBot - http://www.safer-networking.org/en/download/index.html

Ramona

 

roy

Have both and check frequently.
Thanks.
I am going to go to Symantec and do more search for a possible trojan!
Will let you know. Still not resolved. Runs like a brick!!!!!!

 

Roy,

You said that the only app's. you have a slowdown on are Netscape and IE. Do you use those other app's. online? If not, then I would look to another source for your problem other than Netscape... Give your ISP a call, or perhaps remove the card you installed, and see if the problem goes away.

Ramona

 

refroy

Ramona.


Last message on this topic.
The other apps. I was talkiing about were Word, etc. They are (were ) fine.
I suspect that when I was in Oregon I picked up something that Norton did not catch.
I have resorted to the ultimate. Re-format and re-load of everything.
With the prior instructions I have restored much of the information that I wanted to pass over to the NS7.2 it all seems to work well now. Any reason to use Beta 8 release?????
. I would think that I could find any problems with it as I managed to hash up every thing else.
I am going to call Earthlink and have them run tests on the access # in Oregon (It is he only # avaliable on dial up).
The modem, router and card all pass checks and diagnostics. I am seriously worried that given the firewall and Norton protection (scan weekly) and the fact that I practice safe browsing (always look for adware and spyware) that I got the little nasty. FYI even the symantic web scan could not find the culprit, so I cannot warn you good people about the bug that bit me.
Thanks for all the help and support .
Roy