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Old 22nd September 2004   #1
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Netscape Webpage hosting

For my very new website, 1) (annoyingly) File Manager keeps interrupting and aborting uploads to invite me to view the terms and conditions; 2) (a killer) pages are quite often reported missing which are not (as persistence proves).

All attempts to provide feedback on THEIR problems wait indefinitely for
cgi.netscape.com - I have never got through yet - and I don't intend to telephone a far-away country, on principle and for fear of being further frustrated.

Any useful suggestions (particularly for getting Netscape to recognize these problems, the first of which at least must have an easy solution)?

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Old 23rd September 2004   #2
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I'll push the thread up to the Netscape section for now. Might get an answer from there and if not, we'll try elsewhere.

Oh, and welcome to the forum.

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Old 23rd September 2004   #3
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Welcome to the Forum, tomnik!

Hi tomnik,

Shall I assume you're having problems with Netscape Composer? I've not used the program since the days of Communicator. Let me do a little research, and I'll see if I can give you some help. I do need to know your Version of Netscape, which will make things go a bit faster.

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Old 23rd September 2004   #4
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Thanks, info

Thank you for prompt attention.

Not Netscape these days, but Mozilla, 1.7.1 or 5.0 (I don't know why they quote both) on Windows XP. I don't believe any of the three problems relate to my OS or browser, but certainly could be wrong.

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Old 23rd September 2004   #5
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tomnik,

You might want to consider upgrading to Mozilla 1.7.3, due to securitiy vulnerabilities in Versions older than 1.7.3. See: Latest Mozilla Releases Fix 10 Security Flaws.

O.K., since you're not using Netscape then let me do some searching and see what I can come up with, for you...

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Old 23rd September 2004   #6
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Internet Explorer same three problems

I have just easily demonstrated using Internet Explorer (spit) 6.0 that all three of my problems still occur:
- uploads (and deletions) of webpages file interrupted and aborted by mad demands that I re-read the terms and conditions
- htm files alleged to be missing but with persistence displayed.
- feedback mechanism happy to do nothing after 'submit' until I get bored or hell freezes over.

Netscape hosting looked an attractive proposition, but now after pleasantly many visitors and with a number of links established I may be forced to re-locate. Grrrrrr!

Pix of Crete at http://mywebpage.netscape.com/tomgnik/index.htm if anyone wants to try it

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Old 24th September 2004   #7
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tomnik,

At least you know it is a server side problem, and has nothing to do with anything on your PC. I removed a web page I had put up way back, because that site was so incredibly slow, and not always available, as you have seen.

Does your ISP offer web space for a personal web page? Most ISP's do offer at least 10 MB of free web space.

Good luck,

Ramona

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Old 25th September 2004   #8
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Angry Closure from me?

Thanks, Ramona.

Friend with longer experience of Netscape hosting says these things are happening to him too, didn't before, hoping for resolution. But if they don't listen to anybody, ...

He pointed to a person who has jumped ship and moved site to Yahoo Geocities. For all I know, there may be many. I'll have to joint them if no sense soon; having put in a great deal of effort, I'm not taking the rap for a not very usable site!

Regards, tomnik

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Old 26th September 2004   #9
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Good luck with your site, tomnik. So many website and servers ignore the needs of the Mozilla/Netscape/Firefox users. Voice your concerns to the webmaster, then go here and file a New Site Evangalism Bug:
http://www.mozilla.org/projects/tech....html#file-new

I thoroughly enjoyed your photo's of Crete. I wasn't able to access all of them, but the ones I could were excellent. I do see what you mean about the site.

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Old 26th September 2004   #10
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Many thanks for kind words, Ramona.
Interesting Evangelism site, which I may well use tol prod sites that don't cope with Mozilla - uproar and sierra spring to mind immediately.
However, when the problem site is my own but the problems are not of my making I can't see a peg to hang a bug on in that context.

TomN

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Old 6th October 2004   #11
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Supplementary question please: does anyone ever get through the Netscape 'feedback'? Is it simply a door painted on a brick wall for everybody, or is it just me?
When I 'submit' their form, they don't even take it away to ignore at leisure, it just sits there till I give up.

Regards, TomN

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Old 7th October 2004   #12
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TomN,

I just submitted a suggestion, and altho it was slow, the form was submitted. Look at your Cookie Manager, and ensure that the site is not listed as one that is disallowed. Then add the site to the "Allowed Sites".

Let us know if you continue to have problems.

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Old 10th October 2004   #13
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It's not about cookies, Ramona.
I am excessively open to them (although have now been prompted to go and zap all the ones that ring no welcome bells).
Still zilch record of getting feedback messages accepted, let alone read.

TomN

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