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Old 9th November 2004   #1
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Shows 45 mins to repairing a box file of 500 MB

Courier crashed and I restarted. My box file is around 500 MB. And for repairing Courier said it will take 45 minutes. Sometimes it even went up to 55 minutes in the time meter. In Outlook 1GB pst file would be repaired in maximum 3 to 5 minutes if the same problem happens.

What if one wants to send an urgent email and Courier crashes? Does one have to wait for 45 minutes for Courier to load? Plus one cannot take backup of the box file everytime one receives or send an email. Will any solution be offered in Courier V4 or does any solution already exist?

Will those who have purchased V3.5 get a free upgrade? Will there be free upgrades for life?

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Old 9th November 2004   #2
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Quote:
Originally Posted by interested
Courier crashed and I restarted. My box file is around 500 MB. And for repairing Courier said it will take 45 minutes. Sometimes it even went up to 55 minutes in the time meter. In Outlook 1GB pst file would be repaired in maximum 3 to 5 minutes if the same problem happens.

What if one wants to send an urgent email and Courier crashes? Does one have to wait for 45 minutes for Courier to load? Plus one cannot take backup of the box file everytime one receives or send an email. Will any solution be offered in Courier V4 or does any solution already exist?
45 minutes seems a little long compared my experience. We don't have any current plans to eliminate the need for a database rbuild after an abnomal shutdown - better to wait for the rebuild than to hose your mailbox file.

Some suggestions for keeping the mailbox file smaller would be to archive old messages that you don't need regular access to, and using a filter to save file attachments outside of the database.


Quote:
Originally Posted by interested
Will those who have purchased V3.5 get a free upgrade? Will there be free upgrades for life?
The standard Rose City upgrade policy is for free upgrades for anyone having bought the program six months or less before a major upgrade is released, with signficantly discounted upgrade pricing for other users. We do not do free upgrades for life.

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Old 9th November 2004   #3
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Upgrade policies keep changing

Quote:
Originally Posted by eric531
The standard Rose City upgrade policy is for free upgrades for anyone having bought the program six months or less before a major upgrade is released, with signficantly discounted upgrade pricing for other users. We do not do free upgrades for life.
Looks like Rose City keeps changing their upgrade policy. According to the thread below, the upgrade policy has changed a few times. The post at the bottom of the thread quotes Eric:

New to Courier

""Since we charged for an upgrade from Calypso 3.3 to Courier 3.5, we do *not* plan to charge to go from 3.5 to 4.0. Plus the Rose City policy has generally been that you don't have to pay for an upgrade if you bought within the past year and we certainly plan to have 4.0 within that time frame anyway.'"

The poster then asked Eric if Rose City has changed policy. Eric never answered.

So Eric, what's the deal? Rose City keeps changing their policy, each new change is significantly less than what was promised before. Maybe that's why 4.0 is delayed, so that Rose City can justify charging for an upgrade when it was promised for free before.

Even though Rose City keeps reneging on their upgrade policies, I'll probably still pay for the upgrade if/when 4.0 comes out.

JD


Last edited by JimD; 10th November 2004 at 00:11.
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Old 10th November 2004   #4
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Jim,

We will making accomodations for paid Calypso customers who upgraded.

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Old 15th November 2004   #5
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Quote:
Originally Posted by interested
My box file is around 500 MB. And for repairing Courier said it will take 45 minutes.
Something's wrong with your PC. I run the repair periodically on my laptop (by now I have learned to be proactive!) and repairing my file (about 500MB as well) takes about 3-4 minutes.

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Old 15th November 2004   #6
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Quote:
Originally Posted by interested
Courier crashed and I restarted. My box file is around 500 MB. And for repairing Courier said it will take 45 minutes. Sometimes it even went up to 55 minutes in the time meter. In Outlook 1GB pst file would be repaired in maximum 3 to 5 minutes if the same problem happens.

What if one wants to send an urgent email and Courier crashes? Does one have to wait for 45 minutes for Courier to load? Plus one cannot take backup of the box file everytime one receives or send an email. Will any solution be offered in Courier V4 or does any solution already exist?

Will those who have purchased V3.5 get a free upgrade? Will there be free upgrades for life?
Courier crashed? That happens so infrequently to me; what happened?

If you have a 500MB .box file it sounds like you've adopted the Outlook approach of including attachments in your mailbox. You should consider linking attachments instead, which will keep all your sent attachments in their original location on your HD. For large received attachments I just store them normally on the HD and delete them from the mail they came with.

Regardless, 45 minutes sounds extremely long. What kind of CPU do you have? I have a p3-1200 and a recently converted from OE mailbox at a piggish 185MB. The tool estimated 1:20 and actually took 2:40.

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Old 21st July 2005   #7
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Quote:
Originally Posted by gregsmith59
Courier crashed? That happens so infrequently to me; what happened?

Regardless, 45 minutes sounds extremely long. What kind of CPU do you have? I have a p3-1200 and a recently converted from OE mailbox at a piggish 185MB. The tool estimated 1:20 and actually took 2:40.
With Calypso (not courier though dont think it has changed) a database rebuild for my 500-1000MB mail boxs would be a minium of 30 minutes minutes.
This is consistent on

Conversion of my mail box from calypso to Courier took 548 MB took closer to an hour, though I was still surfing on the web & other tasks at the same time.

(with celeron 2.4 ghz pro, 512 MB ram btw)

I still like that warm fuzzy feeling from knowing that my mailbox intergity is good. Despite Calypso/Courier not crashing often, sadly my Windows can't say the same And mail tends to be running 24/7.

It can be a pain if you need to send/check mail in a hurry but there is oretty easy work arounds. I keep an 'empty' mail box with my account settings (mostly for when i want to check mail elsewhere but useful for this too) which checks the mail leaving it on server. So I just open that if nessary during a rebuild.

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