Courier Email ClientSupport forum for the Courier Email Client.
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Use receipts when you would like a confirmation that your message was received or opened by the recipient. For example, Sam wants to send an important message to Tina. Sam activates a receipt to provide assurance that the message reached Tina. Sam will receive a message confirming that the message was successfully delivered or opened.
Not getting the receipt indicates that the recipient's server or mail client program does not support receipts or that the message was lost.
In Compose view, check Return Receipt, Opened Receipt, or both. An Opened Receipt tells you when the message was opened by the recipient, and requires that the recipient be using a mail client that supports the feature. A Return Receipt tells you when the message was received on the recipient's mail server. Most mail servers support delivery receipts.
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1. Open Account Properties.
2. In the Outgoing Mail tab, click the Receipt Type arrow to choose whether you want to receive a receipt when the message is opened or when it is received on the mail server. Selecting a receipt type means that you will receive a receipt for every message that you send from this account.
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Now, I've just sent myself several test messages to several different accounts using both return receipt and opened receipt. In each instance, I got a "return receipt" saying that the message had been successfully delivered. The "opened receipt" option did not work at all. I'm not sure if it's a problem with Courier or my ISP. I'm currently using Comcast broadband SMTP's server. I think it might be a problem with Courier because after reading each message nothing happened. I thought maybe an opened receipt would be generated and placed in the pending folder to be sent during the next mail check but nothing happened. I also made sure to double click each message as opposed to just reading in preview pane.
To enable the sending of opened receipts for messages you receive you need to go into Mailbox | Properties | Advanced Settings and select "Allow automatic sending of opened receipts".
Question, though....if I don't have that enabled, is there no "manual" option to allow sending of opened receipts? If nobody knew about enabling that option, shouldn't they be prompted somehow that an opened receipt was requested? I could've sworn I've seen that before.
Also, could that option be account configurable instead of mailbox configurable? I have 5 or 6 accounts and may only want to enable one or two of those.
I realize that. The only accounts I would use them on are private email addresses that only certain people use and have been spam free for quite a while now (knock on wood).
During the last beta the idea came up about three choices instead of two - always send, never send, prompt. We decided to hold off on that at the time, a lot of the properties pages are pretty full as it is and we need to redesign them to gain some space. I'll have to think about whether to make that an account property vs. a mailbox property.
But I think it's important to be informed when someone has requested an opened receipt. The way it works now, either sending receipts is disabled entirely, or they're sent automatically; either way, you're none the wiser. I find that Courier is by far the best client I've seen so far, but this is a real problem.
During the last beta the idea came up about three choices instead of two - always send, never send, prompt. . . . I'll have to think about whether to make that an account property vs. a mailbox property.
For cases where my filters know this is a safe message and have therefore move it to a "sanitized" account or internal account, I would set my receipt notification to "Always Send". For all other accounts (such as those downloading directly from an SMTP server), I would set my receipt notification to "Prompt". I would never use the "Never Send" setting.
One option would be to make the account default "Prompt" (which is a little like setting a global mailbox property), but it also allows users to change that property on individual safe/internal accounts if desired.
For cases where my filters know this is a safe message and have therefore move it to a "sanitized" account or internal account, I would set my receipt notification to "Always Send". For all other accounts (such as those downloading directly from an SMTP server), I would set my receipt notification to "Prompt". I would never use the "Never Send" setting.
No matter what e-mail client you are using, I would never trust filters 100%. The TO address is yours, the FROM (Reply To) address might be just fine and the e-mail text could be something that is not even close to what most people know as spam mail text because it is supposed to get through. The reason for such an e-mail could be either phishing or some spammer wants to verify e-mail addresses because they bring MUCH more money when selling or using for a spam database. What looks very "innocent" can turn out to be a headache followed by thousands of spam mails.
